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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Shuyun Wang Shuai Zhang |
| Copyright Year | 2009 |
| Description | Author affiliation: School of Economics & Management Yantai University Yantai, Shandong Province, China (Shuyun Wang; Shuai Zhang) |
| Abstract | Reverse logistics has gradually become a very important economic activity in 21 century. In general, in addition to retrieval, transportation and disposition as three distinct reverse logistics activities, value-added services such as JIT, quick response, program solutions are most important. The entry of third-party providers for reverse logistics is to strengthen core competences, lower costs and operating risks as well as improve competitiveness of the supply chain. Since reverse logistics is much more specialized, it's not easy for a third-party provider to enter the reverse logistics market. Benchmarking is one of the most important management methodologies for a company's decision-making. The benchmarking decision-making model is composed of six key steps: research of existing reverse logistics issues and identification of customers, survey of existing repeat customer needs, survey of competitors and competitors' customers, gap analysis, feasibility studies and development of positioning strategy. This model puts insights into Chinese third-party logistics providers who would like to pursue reverse logistics as a new market. |
| Starting Page | 2060 |
| Ending Page | 2065 |
| File Size | 636444 |
| Page Count | 6 |
| File Format | |
| ISBN | 9781424447947 |
| DOI | 10.1109/ICAL.2009.5262608 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2009-08-05 |
| Publisher Place | China |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Automation Decision making Supply chains Transportation Companies Conference management Benchmarking third-party providers reverse logistics Reverse logistics Management information systems Cost function Marketing and sales |
| Content Type | Text |
| Resource Type | Article |
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