NDLI: Handling real-time scheduling exceptions using decision support systems

Content Provider	IEEE Xplore Digital Library
Author	Mahadevan, S. Narayanan, S.
Copyright Year	2003
Description	Author affiliation: Dept. of Biomed. Ind. & Human Factors Eng., Wright State Univ., Dayton, OH, USA (Mahadevan, S.; Narayanan, S.)
Abstract	Airbase Logistics involves processes that support aircraft maintenance which requires resources and completion of many tasks. Uncertainties in the maintenance system can lead to deviations from the schedule. Events that are unplanned and interrupt the normal process flow of a system are termed as "exceptions". Under exceptional situations, the supervisor has to provide decisions in the shortest time. The key research objective was to develop a decision support system and determine the effectiveness with which such a system can handle exceptions occurring during the maintenance phase. This paper discusses the problems that lead to uncertainties, and also the architecture of the decision support system for the research study. An experimental evaluation used completion time, and percentage mechanic utilization to evaluate system performance. Results showed significant performance improvement between the system with decision support tools and system with no exception handling.
Sponsorship	Syst., Man & Cybernetics Soc. IEEE
Starting Page	931
Ending Page	936
File Size	542223
Page Count	6
File Format	PDF
ISBN	0780379527
ISSN	1062922X
DOI	10.1109/ICSMC.2003.1243934
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2003-10-08
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Real time systems Decision support systems Inspection Uncertainty Job shop scheduling Aerodynamics Dynamic scheduling Biomedical engineering Military aircraft Personnel
Content Type	Text
Resource Type	Article

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