NDLI: A social complexity approach to investigate trust in Agile Methodology

Content Provider	IEEE Xplore Digital Library
Author	Weng Tat Chan Fengwei Ying
Copyright Year	2014
Description	Author affiliation: Nat. Univ. of Singapore, Singapore, Singapore (Weng Tat Chan; Fengwei Ying)
Abstract	Trust plays an important role in software development teams using Agile Methodology. Previous research reported that the Agile Methodology fosters trust between the development team and the product owner and subsequently the trust improves communications about requirements and expectations with the product owner, and promotes collaborations within the development team. This helped our understanding of the role of trust in Agile methodology; however, it failed to answer the question of why trust is so important in Agile methodology while it has not been so in traditional software development methods. In this paper we use a social complexity approach to investigate the software development process. By looking at software development as a complex endeavor, and using tools and techniques from the Cynefin framework and other models of social complexity, we demonstrate that the increased level of complexity of the software has led to an increase in the level of complexity of the software development process. It transforms the software development process from a simple and complicated process to a complex one. Trust, which functions to resolve complexity, becomes an important factor in such a software development environment. The Agile methodology, which fosters a higher level of trust in the development process, is able to manage the complexity more effectively than traditional software development methods in a complex software development environment, and hence is a favored option in such an environment.
Starting Page	172
Ending Page	177
File Size	319690
Page Count	6
File Format	PDF
ISBN	9781479960781
DOI	10.1109/ITSC.2014.6957686
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2014-10-08
Publisher Place	China
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Software Robots Complexity theory Computational modeling Context Radar Collaboration
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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