NDLI: A review of Critical Success Factors in building maintenance management of local authority in Malaysia

Content Provider	IEEE Xplore Digital Library
Author	Mukelas, M. F. M. Zawawi, E. M. A. Kamaruzzaman, S. N. Ithnin, Z. Zulkarnain, S. H.
Copyright Year	2012
Description	Author affiliation: Faculty of Buit Environment, University of Malaya, Malaysia (Kamaruzzaman, S. N.) \|\| Faculty of Architecture, Planning and Surveying, Universiti Teknologi Mara, Malaysia (Mukelas, M. F. M.; Zawawi, E. M. A; Ithnin, Z.; Zulkarnain, S. H.)
Abstract	Critical Success Factors (CSF) is used to measure an organization's performance in achieving its mission. In building maintenance, CSF is important as it can identify the cause of failure as well as improving the system. The aim of this paper is to derive a generic concept of CSF in maintenance management to be used by various organizations in Malaysia. This paper reviews the current practices of maintenance management in local authorities in Malaysia. The focus is the management of maintenance including setting up an organization, policies and quality standards. The target group for sampling of data are the local authorities in Selangor. Two stages are involved in the study and this paper presents the first stage of data collection. Based on a literature review and the findings, the critical factors for success are identified. It is believed that CSF can enhance the management process and work planning, which would result in a more economic use of resources and a corresponding reduction in the total cost of maintaining buildings.
Starting Page	653
Ending Page	657
File Size	256962
Page Count	5
File Format	PDF
ISBN	9781457716324
e-ISBN	9781457716348
DOI	10.1109/ISBEIA.2012.6422970
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2012-09-23
Publisher Place	Indonesia
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Measurement Local government Buildings Standards organizations Maintenance engineering Performance measurement Critical success factors Maintenance management
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
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9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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