NDLI: Application of unexpectedness to the behavioral design of an entertainment robot

Content Provider	IEEE Xplore Digital Library
Author	Hyojung Oh Kwak, S.S. Myung-Suk Kim
Copyright Year	2010
Description	Author affiliation: Dept. of Industrial Design, KAIST, Daejeon, Korea (Hyojung Oh; Kwak, S.S.; Myung-Suk Kim)
Abstract	The objectives of this study are to apply unexpectedness to the behavioral design of an entertainment robot and to evaluate the impression and satisfaction provided by the robot. Participants(N=44) observed four robot behaviors, which are distinguished by type of expectancy disconfirmation (positive disconfirmation, negative disconfirmation, simply confirmation, unexpected disconfirmation), and evaluated each behavior in terms of novelty, enjoyment, satisfaction, performance, and reliability. Participants perceived the unexpected disconfirmation behavior to be more novel and enjoyable such that they preferred this type over the other types. On the other hand, they evaluated the positive disconfirmation behavior as more intelligent and reliable than the other types. These findings will provide an essential basis for designing the behavior of an entertainment robot with the use of unexpectedness.
Starting Page	119
Ending Page	120
File Size	548919
Page Count	2
File Format	PDF
ISBN	9781424448920
DOI	10.1109/HRI.2010.5453237
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2010-03-02
Publisher Place	Japan
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Expectancy disconfirmation Behavioral design Hydrogen Reliability engineering Educational institutions Expectation incongruity Product design Intelligent robots Videos Service robots Velocity control Entertainment robot Robot sensing systems Unexpectedness Internet
Content Type	Text
Resource Type	Article

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