NDLI: Revision control practices applied to computer configurations

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Revision control practices applied to computer configurations

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Revision control practices applied to computer configurations

Content Provider	ACM Digital Library
Author	Sprague, Russell
Abstract	The standard computer configuration process at Drew University was far from a formalized procedure. Computer lab workstations, classroom computers, faculty and staff desktops, library public workstations, and student laptops were imaged with different configurations, created independently by several different staff members. When a configuration problem occurred, the staff member responsible for the configuration was the only source of information to troubleshoot problems.With the introduction of Windows XP in 2002, image creation was centralized for all non-server configurations, drawing from the individual methods of all staff members. The standardized configuration was used interdepartmentally, and the steps were made publicly accessible.In August of 2004, a plan was drafted to take advantage of this centralized system, when an image versioning system was suggested. Using standard revision control practices, the exact configuration of a machine could be gathered from the version number of the image found on it. Whether or not a certain patch was applied or application was upgraded could be ascertained from this information, and the appropriate level of support offered before an upgrade was suggested.Computer configurations are created initially as virtual machines on VMware Workstation, allowing support personnel to try to reproduce a problem with the customer's configuration, and giving system administrators a way to test patches on different configurations that exist out in the field before applying them over the network. This paper will examine the versioning system used and explain its benefits.
Starting Page	356
Ending Page	359
Page Count	4
File Format	PDF
ISBN	1595932003
DOI	10.1145/1099435.1099516
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2005-11-06
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Revision control Versioning Imaging Windows
Content Type	Text
Resource Type	Article

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