NDLI: Reactions of computer savvy users to information on the intranet

Please wait, while we are loading the content...

Technological enhancement and design changes: the process of migrating computer-based instruction of an $8^{th}$ century poem to a $21^{st}$ century environment

Getting "dissed": technical communicators in interdisciplinary engineering teams

Effective prototyping for usability

Transformations in technical communication pedagogy: engineering, writing, and the ABET engineering criteria 2000

Using distance education to teach introductory multimedia design and production

High-tech publications need old-fashioned editing

Global teamwork for a global resource

Reactions of computer savvy users to information on the intranet

A unified process for software and documentation development

I have a little list: the ten indispensables

Craft, romantic, rhetorical: traditions that have shaped our identities

"...but can you prove it?"

Information modeling for single sourcing

Technology as a tool for attaining music cognition

Technological mediation for design collaboration

The ecology of an online education site in professional communication

Making sense of step-by-step procedures

Writing for adaptable documentation

Learning and building strategies with computer games

Automating software documentation: a case study

Exploring navigational patterns on the web

The migration to electronic documents at OCLC

You can go home again: successful telecommuting for the technical communicator

Testing documentation with "low-tech" simulation

Building cross-disciplinary teams in higher education institutions

Creation, costs and management: the measure of full-service online learning

The persuasive power of pathos in e-commerce web design: a new area for research

Corporate Intranets: building communities with data

Team accessible methods for production of safety critical hypermedia documentation

The technical writer as software process catalyst

What kind of knowledge gets deposited in textbooks?

The design response to usability test findings: a case study based on artifacts and interviews

Creating single-sourced tutorials

Developing user support systems in multidisciplinary teams - new opportunities, new challenges

Document collaboration and tacit knowledge

Publications management from an ecological perspective: three documentation case studies

The paragraph: the weak link in technical communication?

Making complex document structures accessible through templates

A why-what-how tool for development and documentation of operating procedures

Meeting the needs of users: toward a semiotics of the web

A case for monster media

Reactions of computer savvy users to information on the intranet

Content Provider	ACM Digital Library
Author	Rubens, Brenda
Abstract	Providing a corporate Human Resources Web site to enable employee's access to their benefits and health benefits information is a sensible use of the Intranet and a worthy goal. However, the road to that destination is traveled by a wide variety of users and is filled with many obstacles. Even after you have arrived at your destination, there are still many surprises in store for you. As the designer/developer of the Web site, as well as an employee of the company, you may naively assume you know your audience very well. After all, you are a member of the same audience! This dual role of audience member and designer is both a strength and a weakness. You may be tempted to take your users for granted and assume that you know what's best for them. This paper emphasizes the importance of knowing your audience and the need for iterative design and usability testing; it also presents the reactions of your users to the design that you so carefully tested with them prior to implementation. No matter how carefully you plan and how well you think you know your users and have anticipated their needs, their responses to your well-crafted product will never cease to amaze you. Often, there is a problem in the interpretation of the requirements - maybe you didn't really implement exactly what the users had in mind or you provided them with what you assumed was an acceptable compromise. In these situations, you have to accept the responsibility and decide what to do next. However, the users of your product, in this case a Web site, also have some responsibilities. This paper discusses the responsibilities of both designers and users.
Starting Page	191
Ending Page	196
Page Count	6
File Format	PDF
ISBN	0780364317
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2000-09-24
Access Restriction	Subscribed
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

Reactions of computer savvy users to information on the intranet

Learning from users' querying experience on intranets

Information Needs of Users in the Tech Savvy Environment and the Influencing Factors

Effects of visuals, menu depths, and menu positions on IVR usage by non-tech savvy users

Inscription of information behaviour to communities of practice on an organisational intranet

A new approach to intranet search based on information extraction

Facilitating Knowledge Work with Intranets: An Investigation of the Organizational Information Environment of Intranet Users.

The Role of Intranet in Enterprise Knowledge Management

Impact of web portals on e-learning

Reactions of computer savvy users to information on the intranet

Similar Documents

Reactions of computer savvy users to information on the intranet

Learning from users' querying experience on intranets

Information Needs of Users in the Tech Savvy Environment and the Influencing Factors

Effects of visuals, menu depths, and menu positions on IVR usage by non-tech savvy users

Inscription of information behaviour to communities of practice on an organisational intranet

A new approach to intranet search based on information extraction

Facilitating Knowledge Work with Intranets: An Investigation of the Organizational Information Environment of Intranet Users.

The Role of Intranet in Enterprise Knowledge Management

Impact of web portals on e-learning

Reactions of computer savvy users to information on the intranet