NDLI: User web browsing characteristics using palm handhelds for information retrieval

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User web browsing characteristics using palm handhelds for information retrieval

Content Provider	ACM Digital Library
Author	Albers, Michael J. Kim, Loel
Abstract	An increasing amount of information is being disseminated to decision-makers via web interfaces. Because there is also an increase in the use of personal digital assistants (PDA's), future web sites must accommodate handheld access. With easy ability to synchronize content from the web with handheld systems, basic web design assumptions should be reexamined to determine how handheld's affect search and retrieval. The small screen size, text-based design, and cumbersome interface manipulation requires verification of the current design guidelines to ensure they support efficient information retrieval. In addition, PDA users' browsing behaviors also differ from typical Web use. Whereas people using the Web tend to engage in open-ended, exploratory behaviors, PDA's are intended to support task-specific use. Thus user ability to retrieve information---including locating and relocating information, building mental models of the website, and remembering the information once the user has found it---may differ in substantive ways. This paper lays out a theoretical framework for understanding differences between handheld and full-sized web environments, as well as their intended uses. Design issues are identified for further research.
Starting Page	125
Ending Page	135
Page Count	11
File Format	PDF
ISBN	0780364317
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2000-09-24
Access Restriction	Subscribed
Content Type	Text
Resource Type	Article

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