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  1. Proceedings of IEEE professional communication society international professional communication conference and Proceedings of the 18th annual ACM international conference on Computer documentation (IPCC/SIGDOC '00)
  2. Global teamwork for a global resource
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Evolution of the writer's role
Web site design: a case study in usability testing using paper prototypes
Technical communication degrees for the $21^{st}$ century
Cyberteaming: developing the online educational team
The politics, problems, and practicalities of serving as effective user advocate in an obstinate organization
User web browsing characteristics using palm handhelds for information retrieval
Editing to improve online information
Applying culture to website design: a comparison of Malaysian and US websites
Using new technologies for communication and learning
Journals in professional, technical, and scientific communication: where are we now and where are we going?
Writing as software development: making meaning before, after, and of the code
The paradox of information: control versus chaos in managing documentation projects with multiple audiences
A peak into the past: 90 years of technical communication
Is more beta better?
Building a team for user-centered design
Applying cognitive load theory to the design of web-based instruction
Teaming together apart: emergent patterns of media use in collaboration at a distance
Investigating the technology-work relationship: a critical comparison of three qualitative field methods
Guidelines for writing HTML help
Elucidative programming in Java
What you installed is what you see: help navigation in modular software products
Documentation meets version control: an automated backup system for HTML-based help
Expanding information accessibility: combining process and procedural information, and using multiple access routes in HTML help
Technological enhancement and design changes: the process of migrating computer-based instruction of an $8^{th}$ century poem to a $21^{st}$ century environment
Getting "dissed": technical communicators in interdisciplinary engineering teams
Effective prototyping for usability
Transformations in technical communication pedagogy: engineering, writing, and the ABET engineering criteria 2000
Using distance education to teach introductory multimedia design and production
High-tech publications need old-fashioned editing
Global teamwork for a global resource
Reactions of computer savvy users to information on the intranet
A unified process for software and documentation development
I have a little list: the ten indispensables
Craft, romantic, rhetorical: traditions that have shaped our identities
"...but can you prove it?"
Information modeling for single sourcing
Technology as a tool for attaining music cognition
Technological mediation for design collaboration
The ecology of an online education site in professional communication
Making sense of step-by-step procedures
Writing for adaptable documentation
Learning and building strategies with computer games
Automating software documentation: a case study
Exploring navigational patterns on the web
The migration to electronic documents at OCLC
You can go home again: successful telecommuting for the technical communicator
Testing documentation with "low-tech" simulation
Building cross-disciplinary teams in higher education institutions
Creation, costs and management: the measure of full-service online learning
The persuasive power of pathos in e-commerce web design: a new area for research
Corporate Intranets: building communities with data
Team accessible methods for production of safety critical hypermedia documentation
The technical writer as software process catalyst
What kind of knowledge gets deposited in textbooks?
The design response to usability test findings: a case study based on artifacts and interviews
Creating single-sourced tutorials
Developing user support systems in multidisciplinary teams - new opportunities, new challenges
Document collaboration and tacit knowledge
Publications management from an ecological perspective: three documentation case studies
The paragraph: the weak link in technical communication?
Making complex document structures accessible through templates
A why-what-how tool for development and documentation of operating procedures
Meeting the needs of users: toward a semiotics of the web
A case for monster media

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Global teamwork for a global resource

Content Provider ACM Digital Library
Author Hysell, Deborah
Abstract OCLC used a team including two software-consulting groups---one in California and the other New York---to build a new production system to produce multilevel, multilingual help and documentation for its FirstSearch service. For translations, the team included translators and reviewers in several countries. The principles for building effective teams across great distances are the same as those when building a team in your own building.
Starting Page 173
Ending Page 183
Page Count 11
File Format PDF
ISBN 0780364317
Language English
Publisher Association for Computing Machinery (ACM)
Publisher Date 2000-09-24
Access Restriction Subscribed
Content Type Text
Resource Type Article
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