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| Content Provider | ACM Digital Library |
|---|---|
| Author | Dufresne, Aude Courtemanche, François Aïmeur, Esma |
| Abstract | The emphasis on user experience has lead researchers in HCI to take into account emotions in the evaluation of interactive systems. New evaluation approaches are required to integrate this aspect. Standard qualitative approaches are limited as they are based on observations and interviews after the interaction, therefore limiting the precision of diagnosis. User experience and emotional reactions being by nature dynamic and contextualized, evaluation approaches should be as well in order to diagnose interaction more accurately. This paper presents a quantitative and dynamic evaluation approach allowing contextualization of users' emotional reactions. The approach relies on eye tracking, physiological measures and task recognition and was implemented in an evaluation tool. The proposed tool was experimentally validated using two types of interactive systems: training simulator (31 participants) and e-commerce site (11 participants). |
| Starting Page | 33 |
| Ending Page | 40 |
| Page Count | 8 |
| File Format | |
| ISBN | 9781450318464 |
| DOI | 10.1145/2652574.2653406 |
| Language | English |
| Publisher | Association for Computing Machinery (ACM) |
| Publisher Date | 2012-10-16 |
| Publisher Place | New York |
| Access Restriction | Subscribed |
| Subject Keyword | Task recognition Eye-tracking Usability assessment Pysiological mesures |
| Content Type | Text |
| Resource Type | Article |
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