NDLI: Boundary spanning in offshored ISD projects: a project social capital perspective

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Boundary spanning in offshored ISD projects: a project social capital perspective

Content Provider	ACM Digital Library
Author	Ranganathan, C. Krishnan, Poornima
Abstract	Offshore outsourcing of information systems application development (ISD) has grown tremendously in the past decade. Executing such projects requires collaboration from project participants across the client and vendor firms, located in different countries. However, orchestrating effective collaboration, across teams separated by geographic, organizational and cultural contexts, has emerged as a significant challenge in managing offshored projects. In this research, we examine the usefulness of boundary spanning in addressing this challenge. Specifically, we focus on the role of client project manager as a boundary spanner, connecting the distributed team members from both client and vendor firms, and facilitating expertise sharing and coordination. We present a multi-dimensional conceptualization of the boundary spanning activities of the client project manager. Utilizing an organizational capital perspective, we examine capital generated in offshore project teams through boundary spanning, as a potential mechanism through which boundary spanning effects successful project outcomes.
Starting Page	225
Ending Page	230
Page Count	6
File Format	PDF
ISBN	9781605584270
DOI	10.1145/1542130.1542175
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2009-05-28
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Intellectual capital Distributed teams Collaboration Offshore software development Project managers Boundaries Outsourcing International cross-cultural alliance Social capital
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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