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| Content Provider | ACM Digital Library |
|---|---|
| Author | Johnson, Steven Gibson, Madeleine Mutlu, Bilge |
| Abstract | Emerging wearable and mobile communication technologies, such as lightweight head-mounted displays (HMDs) and handheld devices, promise support for everyday remote collaboration. Despite their potential for widespread use, their effectiveness as collaborative tools is unknown, particularly in physical tasks involving mobility. To better understand their impact on collaborative behaviors, perceptions, and performance, we conducted a two-by-two (technology type: HMD vs. tablet computer; task setting: static vs. dynamic) between-subjects study where participants (n=66) remotely collaborated as ``helper' and ``worker' pairs in the construction of a physical object. Our results showed that, in the dynamic task, HMD use enabled helpers to offer more frequent directing commands and more proactive assistance, resulting in marginally faster task completion. In the static task, while tablet use helped convey subtle visual information, helpers and workers had conflicting perceptions of how the two technologies contributed to their success. Our findings offer strong design and research implications, underlining the importance of a consistent view of the shared workspace and the differential support collaborators with different roles receive from technologies. |
| Starting Page | 1825 |
| Ending Page | 1836 |
| Page Count | 12 |
| File Format | |
| ISBN | 9781450329224 |
| DOI | 10.1145/2675133.2675176 |
| Language | English |
| Publisher | Association for Computing Machinery (ACM) |
| Publisher Date | 2015-02-28 |
| Publisher Place | New York |
| Access Restriction | Subscribed |
| Subject Keyword | Remote collaboration Tablet computers Videoconferencing Wearable computing Computer-supported cooperative work Head-mounted displays (hmds) Handheld devices |
| Content Type | Text |
| Resource Type | Article |
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