NDLI: Authenticity, Relatability and Collaborative Approaches to Sharing Knowledge about Assistive Living Technology

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Authenticity, Relatability and Collaborative Approaches to Sharing Knowledge about Assistive Living Technology

Content Provider	ACM Digital Library
Author	Silver, David Winchcombe, Maggie Wright, Peter C. Olivier, Patrick Vines, John
Abstract	Health and care providers are increasingly looking to online and peer-to-peer services to supplement existing channels of assistive living technology (ALTs) provision and assessment. We describe the findings from 12 co-design workshops with 28 people from the UK representing a range of older people with and without health conditions, users of ALT and carers for people using such devices. The workshops were conducted to explore issues related to finding reliable information about ALT with the goal of gathering requirements for the design of a peer-to-peer knowledge sharing platform. Our analysis highlights how a current reliance on peers and informal networks relates to a desire to establish the authenticity and relatability of another person's experience to one's own circumstances. This connects to a perceived mistrust in information where provenance and authenticity is not clear. We use these to critique the wisdom of taking an e-marketplace and recommendation service approach to ALT provision and assessment, and offer alternatives based on our findings.
Starting Page	82
Ending Page	94
Page Count	13
File Format	PDF
ISBN	9781450329224
DOI	10.1145/2675133.2675222
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2015-02-28
Publisher Place	New York
Access Restriction	Subscribed
Subject Keyword	Co-design Assistive technology Ageing Older people Online health communities Peer-to-peer healthcare
Content Type	Text
Resource Type	Article

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