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| Content Provider | ACM Digital Library |
|---|---|
| Author | Gammill, S. H. |
| Abstract | One of the more time consuming tasks for user services personnel is the coordinating of individual computer discount purchase programs, especially in smaller schools where the program is not managed by a separate bookstore or computer store. Frequently the potential student buyer does not have a very clear idea of what they want or need in a computer system, and the same basic questions are asked again and again.In an effort to alleviate this problem, the Concordia College academic computing office is developing a computer purchase information center, consisting of a bulletin board display in the main micro lab with a document rack for price lists and handouts of general instructions. The heart of the system is a PC-PILOT program called “Buying a Computer”, which takes the user through a series of question/answer frames to determine both the primary use for their computer and individual budget considerations. Based on the user choices, a list of possible options is shown which may be printed out. After this, it is hoped the student will have a clearer idea of what their needs might be, so that when they visit the user services office to discuss a purchase the time will be spend more productively.This paper will discuss the setup of the information center, present a description of the PILOT program, and evaluate its effectiveness over several months. |
| Starting Page | 467 |
| Ending Page | 470 |
| Page Count | 4 |
| File Format | |
| ISBN | 0897913302 |
| DOI | 10.1145/73760.73832 |
| Language | English |
| Publisher | Association for Computing Machinery (ACM) |
| Publisher Date | 1989-10-01 |
| Publisher Place | New York |
| Access Restriction | Subscribed |
| Content Type | Text |
| Resource Type | Article |
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