NDLI: A campus and off-campus computing strategy

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Caught in the middle

Organizational expectations: What the top expects of those in the middle

Yesterday, I knew all the answers

Managing people who used to be your peers: how things change

Satellite systems: How to distribute data, computing, consulting, and responsibility

Data communications teams: the best of both worlds

Dialing for DELCAT: the end users justify the means

The MAC-AT-HOME student microcomputer loan rogram

Challenges facing distance learning: WVNET's mainframe solution

Mainstreaming the computer technology needs of disabled persons in higher education

Organizing for users

Evaluating academic computing on campus and developing a 5-year plan

Models for the organization of academic computing

How to put :20Fire” back into the burnt-out employee

The unique stresses of user services

Micro manager heal thyself: a medical school micro manager's prescription for curing those firefighting blues

Managing change in a wide-area network

Some issues in providing campus-wide electronic mail

A campus and off-campus computing strategy

The use of student workers in computer lab management at the University of Scranton

Internships link user services to academic departments

The effect of unstaffing

Moving off center

Capitalizing on faculty as lobbyists

Linking the colleges and the computer science center or puzzle pieces fit together

The costly implications of consulting in a virus-infected computer environment

The pieces of a policy: categories for creation of a comuter ethics policy

Managing campus-wide information systems: issues and problems

Toward a uniform user interface at UNCG

User services and software development

A new way to access a supercomputer

Those low-down, slow-down desktop publishing blues or graphic design resources for desktop publishers

Workhorse graphics

A solution for inventory tracking in a computing facility via hypercard

One mac, two mac, red mac, SUMAC

Designing and implementing the do-everything LAN

Marist college token ring test network

File compression: a useful technique for saving time and resources

Parallel processing support: so what is a :20Heisenbug” anyway?

Expert systems for user service

Fill-in-the-blank JCL: why we did it and how

Adding big blue to the palette: plans, projects, and problems

Computer conferencing at the University of Arizona

What's in a name?

Network maps: getting the big picture

University-wide general-interest on-line information systems that work-and that you can afford

On-line information at Virginia Tech

Full text retrieval of documents identified in on-line library catalogs via internet

A structured approach for developing a campus-wide network

Putting the puzzle together: a network picture suitable for framing

Got a document? let's print it

The use of hypertext to support user services

Consulting without consultants: expert systems applications in user services

OLC: an on-line consulting system

Starting a courseware library on a shoestring or on beyond word processing

Oh where, oh where has my software gone...new techniques for managing the software library

Looking for Mr. X bar: supporting statistical computing in the personal computer era

I don't care; you don't care...reaching the non-user

Quick-fix consulting: a user disservice

The difficult client: consulting techniques from the human services

Developing and marketing a comprehensive network training program on a University campus

Computer training for english-as-a-second-language speakers

The quest for quality control in computer training

The user consultant handbook: the species develops

The information distribution system at the University of Georgia and the role of the document manager

A locally modifiable VMS reference guide

A hyperCard tutorial that accommodates different learning styles

Putting CAI to work for user services

Active learning approaches to training: encouraging the self-taught user

What to look for in a workstation

Our failure to educate users in the use and true cost of workstations

Buying a computer: a guided tour

A campus and off-campus computing strategy

Content Provider	ACM Digital Library
Author	Brady, P. Startup, R.
Abstract	During the 1980s great stress has been laid on the rapid increase of workstations for student use and their ready accessibility. An experimental project funded by the “Computers in Teaching” initiative [6,7] of the UK Computer Board and University Grants Committee and conducted at the University of Wales, Swansea, U.K. advances understanding of a cost effective solution. The aims were to examine the managerial and operational problems of installing clusters of terminals in local and remote student residences and to determine the resulting advantages.On the educational side the primary gains were greater, more economical and more widespread use of computers and a better working relationship between users and staff of the Computer Centre. Approximately two fifths of those in the residences had used the facilities regularly and, significantly, one fifth of these indicated that their pattern of work had altered to include more computing in the evening, late at night and at weekends. More course administrative tasks are now being performed electronically and extensive use is being made of electronic mail to seek advice both about computing and academic problems.On the operational side key factors in running a successful remote service have been the ability to monitor the state of communications equipment, and to place news and service messages in X25 PADs. The success of the monitor has led to a more ambitious tool to archive the configuration of a PAD to disk, and restore it should the PAD subsequently fail. The archive/restore suite has an extra utility in the form of an archive editor enabling new PADs to be configured readily.A further stage of project development is envisaged whereby a set of microcomputers will be installed to meet the increasing demands of computer literacy courses. In line with the policy of dispersed facilities these will comprise networked systems in the Computer Centre and stand-alone micros in the residences.
Starting Page	123
Ending Page	128
Page Count	6
File Format	PDF
ISBN	0897913302
DOI	10.1145/73760.73779
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	1989-10-01
Publisher Place	New York
Access Restriction	Subscribed
Content Type	Text
Resource Type	Article

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