NDLI: Perceptions of incompetence in the ICT workplace

Content Provider	ACM Digital Library
Author	Weckert, John Burmeister, Oliver K. Al-Saggaf, Yeslam
Abstract	The aim of this study is to examine incompetence in the Australian ICT workplace from the perspective of Australian ICT professionals. The data collection for this project included conducting a quantitative survey, conducting qualitative interviews and conducting focus group discussions with key informants. Of the 2,315 respondents who participated in the survey, the MRF analysis revealed that incompetence was ranked fifth from the top of a list of the 57 most common ethical problems experienced by ICT professionals (N=750, 35.9%). An inspection of the results of the cross tabulations revealed that 34.8% described their occupational category as manager and 29.1% indicated they were consultants. The GLM has found a significant relationship between the choice of incompetence and occupation (Deviance = 23.15, Df = 6, P=0.0007) suggesting occupation, among other things, does predict the choice of incompetence. The findings from the qualitative interviews are consistent with the above findings. A cross referencing of the interviewees responses that addressed the issue of incompetence during the interviews against their occupation has revealed that consultants had more to say on the topic than any other occupation (20.8% or 10 of the 48 references). This is followed by managers who accounted for 14.6% (7 of the 48 references). These findings indicate that the experienced professionals have a greater concern about incompetence than others; an observation that the findings from the focus group interviews have also confirmed. Obtaining such findings would not have been possible had only one method been used.
Starting Page	11
Ending Page	17
Page Count	7
File Format	PDF
ISSN	00952737
DOI	10.1145/2874239.2874241
Journal	ACM SIGCAS Computers and Society (CSOC)
Volume Number	45
Issue Number	3
Language	English
Publisher	Association for Computing Machinery (ACM)
Publisher Date	2013-05-01
Publisher Place	New York
Access Restriction	One Nation One Subscription (ONOS)
Subject Keyword	Social accountability Deviance Professional ethics Generalised linear models
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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