NDLI: Consumer Unity and Trust Society, Jaipur Vs. The Chairman and Managing Director, Bank of Baroda, Calcutta and Anr.

Content Provider	Supreme Court of India
e-ISSN	30484839
Language	English
Access Restriction	NDLI
Subject Keyword	Consumer Protection Act 1986-Section 2(1)(g) 14(1)(d)
Content Type	Text
Resource Type	Law Judgement
Jurisdiction	India
Case Type	Appeal
Court	Supreme Court of India
Disposal Nature	Appeal Dismissed
Headnote	Consumer Protection Act, 1986-Section 2(1)(g), 14(1)(d)-Banking-Illegal strike by employee-Loss of service-Claim of damage-Whether banking company is liable to compensate its customer-Held, No. The respondent bank was prevented from rendering any skeleton service to its customers due its employees resorting to illegal strike against the enforcement of scheme of transfer by the bank. Since the customers of the bank were deprived of the services due to strike for 54 days, payment of interest at lending rate, wharfage, demurrage etc. were claimed by its customers. The claim was dismissed by the National Consumer Commission as not maintainable. Hence this appeal.The question raised for determination was whether a banking company which renders service within the meaning of clause (g) of section 2 of the Consumer Protection Act, 1986, is liable to compensate its customers for loss of service due to illegal strike by its employees.
Judge	Hon'ble Mr. Justice R.M. Sahai
Neutral Citation	1995 INSC 84
Petitioner	Consumer Unity And Trust Society, Jaipur
Respondent	The Chairman And Managing Director, Bank Of Baroda, Calcutta And Anr.
SCR	[1995] 1 S.C.R. 707
Judgement Date	1995-01-31
Case Number	7166

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Consumer Unity and Trust Society, Jaipur Vs. The Chairman and Managing Director, Bank of Baroda, Calcutta and Anr.