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  1. International Journal of Computer-Supported Collaborative Learning
  2. International Journal of Computer-Supported Collaborative Learning : Volume 12
  3. International Journal of Computer-Supported Collaborative Learning : Volume 12, Issue 2, June 2017
  4. Joint interactions in large online knowledge communities: The A3C framework
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International Journal of Computer-Supported Collaborative Learning : Volume 12
International Journal of Computer-Supported Collaborative Learning : Volume 12, Issue 2, June 2017
Frameworks for mass collaboration, adaptable scripts, complex systems theory, and collaborative writing
Joint interactions in large online knowledge communities: The A3C framework
Adaptable scripting to foster regulation processes and skills in computer-supported collaborative learning
Life history of a topic in an online discussion: a complex systems theory perspective on how one message attracts class members to create meaning collaboratively
All in good time: knowledge introduction, restructuring, and development of shared opinions as different stages in collaborative writing
International Journal of Computer-Supported Collaborative Learning : Volume 12, Issue 1, March 2017
International Journal of Computer-Supported Collaborative Learning : Volume 11
International Journal of Computer-Supported Collaborative Learning : Volume 10
International Journal of Computer-Supported Collaborative Learning : Volume 9
International Journal of Computer-Supported Collaborative Learning : Volume 8
International Journal of Computer-Supported Collaborative Learning : Volume 7
International Journal of Computer-Supported Collaborative Learning : Volume 6
International Journal of Computer-Supported Collaborative Learning : Volume 5
International Journal of Computer-Supported Collaborative Learning : Volume 4
International Journal of Computer-Supported Collaborative Learning : Volume 3
International Journal of Computer-Supported Collaborative Learning : Volume 2
International Journal of Computer-Supported Collaborative Learning : Volume 1

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Joint interactions in large online knowledge communities: The A3C framework

Content Provider Springer Nature Link
Author Jeong, Heisawn Cress, Ulrike Moskaliuk, Johannes Kimmerle, Joachim
Copyright Year 2017
Abstract Social interaction is crucial for understanding individual and collective processes in knowledge communities. We describe how technology has changed the way people interact in large communities. Building on this description, we propose a framework that distinguishes four types of joint interactions in online knowledge communities: Attendance, Coordination, Cooperation, and Collaboration (A3C framework). These four types of interactions vary depending on the extent to which community members share their goals, processes, and outcomes. Attendance, the weakest form of joint interaction, is characterized by individualistic orientations; people may belong to a community but are still driven by individualistic goals, work as individuals, and produce outcomes for personal benefits. Coordination, a stronger form of interaction, is characterized by interdependence among community members; members still act largely as individuals, but their goals, processes, and outcomes are now interdependent or contingent on other community members. Cooperation is characterized by shared goals and outcomes, but the process of achieving the goal is not fully shared; members coordinate their activities and may also engage in some joint processes but work individually for most of the time. Collaboration is characterized by sharing in all of the dimensions involved; people share the processes, as well as the goals and outcomes of their work. These four types of joint interactions are not mutually exclusive, but instead build on each other. We discuss how the A3C framework may serve as a guide for future research and can support design efforts in online knowledge communities.
Starting Page 133
Ending Page 151
Page Count 19
File Format PDF
ISSN 15561607
Journal International Journal of Computer-Supported Collaborative Learning
Volume Number 12
Issue Number 2
e-ISSN 15561615
Language English
Publisher Springer US
Publisher Date 2017-07-10
Publisher Institution International Society of the Learning Sciences
Publisher Place New York
Access Restriction One Nation One Subscription (ONOS)
Subject Keyword Online knowledge communities attendance coordination cooperation collaboration joint interaction Educational Technology Learning and Instruction User Interfaces and Human Computer Interaction Computers and Education Cognitive Psychology
Content Type Text
Resource Type Article
Subject Education Human-Computer Interaction
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