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Users' perception of mobile payment
| Content Provider | Semantic Scholar |
|---|---|
| Author | Kristoffersen, Steinar Synstad, Anders Sørli, Kristian |
| Copyright Year | 2008 |
| Abstract | This paper reports from an empirical study of users' attitudes pertaining to novel payment solutions, particularly e-cash and mobile micro payments (m-payments). This is a particularly important aspect of mobile services development, since cumbersome payment allegedly is a significant barrier to the adoption of mobile commerce. Moreover, it is often seen as a 'killer' mobile application in its own right, which is expected to have great ramifications for the industry. This paper questions this assumption. Based on a medium-sized questionnaire (n = 462), which was administered to a sample of mobile phone users, we concluded that the current view of m-payment as a stand-alone 'product' has not been very successful. We believe instead that users enjoy tighter integration of 'trying with buying'. It seems that co-located buying, trying and paying within the same medium comprise the more promising approach. The findings of this paper also confirm that mobility as such is not a particularly strong determinant for mobile services adoption. |
| Starting Page | 121 |
| Ending Page | 121 |
| Page Count | 1 |
| File Format | PDF HTM / HTML |
| DOI | 10.1504/IJKMS.2008.016448 |
| Volume Number | 2 |
| Alternate Webpage(s) | http://www.ia.hiof.no/~sk/ifiweb/www_docs/Papers/09_Kristoffersen-6.pdf |
| Alternate Webpage(s) | https://doi.org/10.1504/IJKMS.2008.016448 |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
