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Diagnóstico y recomendaciones para el plan de implementación de una gestión por procesos con énfasis en las normas NTS AV01, NTS AV02, NTS AV03 en la empresa Fitur Ltda.
| Content Provider | Semantic Scholar |
|---|---|
| Author | Aguirre, Andrea Patricia. Guzmán, Ángela María. Silva Contreras, Mónica. Solórzano |
| Copyright Year | 2012 |
| Abstract | The business of Travel & Tourism has been growing rapidly in recent years in our country, for that reason it is necessary that travel agencies are aligned with these changes and comply with current standards to meet customer needs and thus gain prestige by being a company that works with quality. Fitur Ltda is a company with an organizational structure and operational conducive to encompass more of the tourist market, the organization implementing a process management can be part of this growth that has taken the industry, and to count with some tools to access a quality certification. |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | https://repository.ean.edu.co/bitstream/handle/10882/2409/SilvaAngela2012.pdf?isAllowed=y&sequence=4 |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
