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Tecnologia de informação e sistemas: uma avaliação da terceirização de serviços em organizações do setor privado
| Content Provider | Semantic Scholar |
|---|---|
| Author | Prado, Edmir Parada Vasques |
| Copyright Year | 2005 |
| Abstract | In the present more and more companies are choosing Information Technology outsourcing in order to increase the organization productivity. It has been adopted by many corporations all over the world and also in Brazil. The growth of ou tsourcing and the new added-value services shows the importance and the dynamics of t his market. In addition, the increase of papers and scientific works about outsourcing confi rms the actuality of this theme. This research represents an important study for the orga nizations because it increases the knowledge about the contract options available for the companies, and guides them about the Information Technology outsourcing process, which h as particularities and differs from the outsourcing process of other activities. The object iv of this Thesis is to increase the knowledge about outsourcing, through analyzes of co mpanies outsourcing activities and contract model adopted. The scope of this research is limited to organizations of the private sector, and analyzes focus on the process of defini ng the contract model. Only middle to big companies were researched. The research begins wit h a revision of the literature about the outsourcing, and especially the literature about In formation Technology outsourcing. The sample counts 267 outsourcing contracts, in 71 Braz ilians companies, and dos not represents a randomly drawn sample of the population. The data w as collected with questionnaire and treat through non-parametric statistical methods. The res arch characterizes for being a descriptive study regarding the relation between organizational ch racteristics, outsourcing activities, and contract model. In addition, was used the statistic al method of Categorical Regression to analyze cause and effect relations. Through this re search was possible to identify four distinct company groups, distinguished by the amount of outs ourced activities. The characteristics of each group were described in details. Issues about reasons for outsourcing, kind of activities outsourced and contract model are presented. A disc ussion about possible cause and effect relations are also presented. |
| File Format | PDF HTM / HTML |
| DOI | 10.11606/T.12.2005.tde-04052007-153014 |
| Alternate Webpage(s) | https://teses.usp.br/teses/disponiveis/12/12139/tde-04052007-153014/publico/Edmir2005.pdf |
| Alternate Webpage(s) | https://doi.org/10.11606/T.12.2005.tde-04052007-153014 |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
