NDLI: Young Tech-Savvy Users' Perceptions of Consumer Health Portals

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Young Tech-Savvy Users' Perceptions of Consumer Health Portals

Content Provider	Semantic Scholar
Author	Warren, Jim
Copyright Year	2008
Abstract	Final year undergraduate students taking an elective course in human-computer interaction were invited to undertake a one-hour independently-worked exercise wherein they sought information on a self-selected health issue. Each student was offered one major Australasian website (HealthInsite or everybody.co.nz) and one major non-Australasian website (MedlinePlus, the Health On Net [HON] foundation, or the Mayo Clinic) to try. Students provided specific feedback on the two websites they tried as well as general feedback on desirable features of health websites. 44 of 143 students (31%) submitted questionnaires and agreed to their use in research. Students were significantly more likely to respond that they were able to find relevant information using HON and MedlinePlus as compared to the other sites (odds ratio [OR] 5.74, 95% confidence interval [CI] 1.21-25.16) and more likely to respond that they found enough information with HON or MedlinePlus (OR 6.26, 95% CI 2.10-18.70). Among features students valued in a health website the site search engine was given the highest importance rating (82% ‘very important’). The findings highlight the scale of challenge in putting up a comprehensive health Internet portal and indicate that users are coming to expect a result directly from ‘search’ rather than as the result of navigation in a site.
File Format	PDF HTM / HTML
Alternate Webpage(s)	https://cdn.ymaws.com/www.hinz.org.nz/resource/collection/0F09C2E4-7A05-49FB-8324-709F1AB2AA2F/F27_Warren.pdf
Alternate Webpage(s)	http://www.hinz.org.nz/journal-pdf/1001/
Language	English
Access Restriction	Open
Content Type	Text
Resource Type	Article

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