NDLI: Young tech-savvy users ’ perceptions of consumer health portals.

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Young tech-savvy users ’ perceptions of consumer health portals.

Content Provider	CiteSeerX
Author	Warren, Jim
Abstract	Final year undergraduate students taking an elective course in human-computer interaction were invited to undertake a one-hour independently-worked exercise wherein they sought information on a self-selected health issue. Each student was offered one major Australasian website (HealthInsite or everybody.co.nz) and one major non-Australasian website (MedlinePlus, the Health On Net [HON] foundation, or the Mayo Clinic) to try. Students provided specific feedback on the two websites they tried as well as general feedback on desirable features of health websites. 44 of 143 students (31%) submitted questionnaires and agreed to their use in research. Students were significantly more likely to respond that they were able to find relevant information using HON and MedlinePlus as compared to the other sites (odds ratio [OR] 5.74, 95 % confidence interval [CI] 1.21-25.16) and more likely to respond that they found enough information with HON or MedlinePlus (OR 6.26, 95 % CI 2.10-18.70). Among features students valued in a health website the site search engine was given the highest importance rating (82 % ‘very important’). The findings highlight the scale of challenge in putting up a comprehensive health Internet portal and indicate that users are coming to expect a result directly from ‘search ’ rather than as the
File Format	PDF
Access Restriction	Open
Subject Keyword	Consumer Health Portal Young Tech-savvy User Perception Human-computer Interaction Site Search Engine Enough Information Net Hon Foundation Relevant Information Health Website Feature Student Self-selected Health Issue Final Year Undergraduate Student General Feedback Major Non-australasian Website Desirable Feature Confidence Interval Ci Major Australasian Website Elective Course Importance Rating One-hour Independently-worked Exercise Wherein Mayo Clinic Comprehensive Health Internet Portal Specific Feedback
Content Type	Text

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