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Influencia De Los Factores De Implementación En La Calidad De Los Sistemas De Información Para La Satisfacción Del Usuario Influence of the Implementation Factors in the Information Systems Quality for the User Satisfaction
| Content Provider | Semantic Scholar |
|---|---|
| Author | Melchor, Jose Quintero, Medina Pedroche, Esther García |
| Copyright Year | 2009 |
| Abstract | This research studies the influence range of the organizational, planning and technical factors within the information quality, system quality and information systems services quality, in the user satisfaction, based on the designed model research for this purpose. The empirical study takes place in six Higher Education Institutes (94 questionnaires) by the Partial Least Square statistic tool. The results has shown that Organizational Factor (information needs, management support, institutional objectives satisfaction) is which has the most impact because its high correlation value (R=0.624; R=0.435 yR=0.428) and signifi cance (p<0.001, p<0.01 and p<0.01) in the three raised hypotheses, taking into consideration an explained variance of 78.8% in the User Satisfaction. In the same way, with the quality in general, the users think that the information systems help to satisfy their information needs and increase their productivity into making decisions in their jobs. |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | http://www.scielo.br/pdf/jistm/v6n1/03.pdf |
| Alternate Webpage(s) | http://www.jistem.fea.usp.br/index.php/jistem/article/download/195/141 |
| Alternate Webpage(s) | https://www.redalyc.org/pdf/2032/203219577003.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
