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El Tecnoestrés y su efecto sobre la productividad individual y sobre el estrés de rol en trabajadores chilenos: un estudio psicométrico y predictivo
| Content Provider | Semantic Scholar |
|---|---|
| Author | Concha, Salazar Eduardo, Cristián |
| Copyright Year | 2019 |
| Abstract | Information and communication technologies (ICT) has a double face, on the one hand, they facilitate work and on the other, they can generate psychosocial effects and negative emotions in workers as they interact with it. The technostress is a phenomenon that has been studied in different contexts and countries, however, there are no empirical studies in Chile. The objectives of this work were to adapt and validate the Technostress Creators Inventory into Spanish and determine the predictive capacity of technostress on role stress and on individual productivity in Chilean workers. To carry out the research, first, a bibliometric analysis of the entire scientific production on technostress between 1982 and 2017 indexed in SCOPUS was carried out. To test the hypotheses: structural equation models were used in data from an online survey applied to a convenience sample of 1047 workers who belong to various Chilean organizations. Once the psychometric studies were carried out, it was found that the instrument offered high validity and reliability after some re-specifications -eliminating five items-. The resulting measurement model is composed by 18 items and five dimensions, this version proves to be adequate in every pattern. Low levels of technostress were found in the studied population compared to other investigations; however, this is sufficient to prove in the research model that the technostress negatively affects individual productivity and increases the levels of role stress. The results show that role stress does not decrease individual productivity. The role overload helps to statistically explain the effect on individual productivity. It is concluded that technostress is being experimented by the population and it is necessary to carry out preventive actions and technological training to prevent workers from being affected by this phenomenon. The technostress could become an additional source of stress for Chilean workers and, therefore, companies should bestow more attentiveness to the invasive aspects of ICT, for example, the extra demands of work that should be performed outside of working hours, decreasing the resting space of workers. |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | http://openaccess.uoc.edu/webapps/o2/bitstream/10609/103666/1/Tesis+Doctoral+El+Tecnoestr__s+y+su+efecto+sobre+la+productividad+individual+y+sobre+el+estr__s+de+rol+en+trabajadores+chilenos+-un+estudio+psicom__trico+y+predictivo-.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
