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Change Management Challenges Affecting The Performance Of Employees: A Case Study Of Kenya Airports Authority, Nairobi
| Content Provider | Semantic Scholar |
|---|---|
| Author | Muia, Catherine Mbithe |
| Copyright Year | 2015 |
| Abstract | The purpose of this study was to determine change management challenges affecting the performance of employees with reference to Kenya Airports Authority, Nairobi, Kenya with objectives being to determine how management change affects performance of employees at Kenya Airports Authority; to determine how change in technology affects performance of employees at Kenya Airports Authority; to determine how structral change affects performance of employees at Kenya Airports Authority; to determine out how organization change affects performance of employees at Kenya Airports Authority. The study will add value to the body of literature in the area under study. The management of Kenya Airports Authority was able to understand the factors that are likely to hinder change in the organization. The study will adopted a descriptive research design. The population of this study was 250 staff of Kenya Airports Authority in Nairobi. Simple random sampling methods was used to draw samples of the cases used for this study. The study used both primary and secondary data. Primary data was collected with semi-structured questionnaires. The questionnaires were personally administered by the researcher to the respondents. Secondary data was collected from other already existing sources and previous research. Descriptive statistics such as mean and frequency distribution were used to analyze the data. Data presentation was done by the use of charts, graphs, percentages and frequency tables. Based on the research findings the study concluded that training and lack of incentives were a major factors that affected change management at the Kenya Airports Authority. Similarly, information technology changes and style of leadership and the organizational culture as a whole appeared to be politically controlled making it difficult to effect organizational change. |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | http://repository.mua.ac.ke/446/1/FINAL%20PROJECT%20-%20Catherine.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
