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CALIDAD DE LA EXPERIENCIA EN LOS HOTELES TERMALES DE GALICIA, ESPAÑA Un análisis a través de la reputación online
| Content Provider | Semantic Scholar |
|---|---|
| Author | Gândara, José Manoel Brea, Jose Antonio Fraiz Manosso, Franciele Cristina |
| Copyright Year | 2013 |
| Abstract | The Quality of the Experience in the Thermal Hotels in Galicia - Spain: An Analysis by the On-line Reputation. The 'termalismo', one of the propulsive activities for the realization of tourist movements, is gaining prominence in Spain, especially in the Galicia, a region that stands out with the presence of a considerable number of 'hotels-balnearios'. In this context, should be discussed the quality of services provided by these enterprises, mainly due to the impact in the tourist experience. Therefore, this study aims to discuss the Health Tourism, based on the analysis of the Thermal Tourism, a growing segment in Spain, as well as to understand the quality of the experiences of the guests in spas, using as case study, the hotels - balnearios in Galicia, Spain. To this end, we analyzed the comments posted on the websites Trivago, Tripadvisor and Booking.com, within the dimensions of experience, discussed by Pine and Gilmore can be observed, also, the reputation of these hotels |
| Starting Page | 492 |
| Ending Page | 525 |
| Page Count | 34 |
| File Format | PDF HTM / HTML |
| Volume Number | 22 |
| Alternate Webpage(s) | http://www.estudiosenturismo.com.ar/PDF/V22/N03/v22n3a07.doc.pdf |
| Alternate Webpage(s) | http://www.scielo.org.ar/pdf/eypt/v22n3/v22n3a07.pdf |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
