NDLI: Customer Care : An Android Application for Mobile Customers using Speech Synthesis

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Customer Care : An Android Application for Mobile Customers using Speech Synthesis

Content Provider	Semantic Scholar
Author	Rana, Keshav Singh Thapar
Copyright Year	2016
Abstract	In the past decade, demand for mobile phones has seen a consistent rise if other portable computing devices taken into consideration. When confronted with a query, people first take out their mobile phones with internet connections instead of going for other options such as Laptops or PCs. When it comes to software development, the first choice of a developer would be Android OS because of its open source licensing and the sheer number of users all over the world. Text to speech is a process of generating speech by a device on the basis of input text. The focus of a proposed work is to develop an application for mobile customers who are unable to get solution to their problems because of the language barriers. Many companies do provide support for regional languages to solve their customer’s issues, however they haven’t yet developed a software application for Hindi. So, a questionnaire is formed on the basis of frequently asked questions by mobile customers and created a database as a solution for both English and Hindi. Speech synthesis will have an important role for the people with sight disabilities.
File Format	PDF HTM / HTML
Alternate Webpage(s)	http://www.ijcaonline.org/archives/volume145/number2/25250-25250-2016910578?format=pdf
Alternate Webpage(s)	https://www.ijcaonline.org/archives/volume145/number2/25250-25250-2016910578?format=pdf
Alternate Webpage(s)	http://www.ijcaonline.org/archives/volume145/number2/rana-2016-ijca-910578.pdf
Alternate Webpage(s)	https://pdfs.semanticscholar.org/d898/41153faf518c107820ab49c6045f3fca2d60.pdf
Language	English
Access Restriction	Open
Subject Keyword	Android Computation (action) Database Languages Laptop Mobile phone Open-source software Operating system Question (inquiry) Software development Speech synthesis Structured Product Labeling Licensing Terminology
Content Type	Text
Resource Type	Article

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