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Role of Emotional Intelligence in Organizational Learning: An Empirical Study Based on Banking Sector in Sri Lanka.
| Content Provider | Semantic Scholar |
|---|---|
| Author | Dissanayaka, D. M. S. H. Janadari, M. P. N. Chathurani, R. A. I. |
| Copyright Year | 2010 |
| Abstract | In the present millennium one factor that appears to be constant in organizations is change. As a result, of that organizations are forced to make significant transformations in order to adapt and survive in this new world. Revans (1983) says that in any epoch of rapid change, those organizations which are unable to adapt will soon find themselves in trouble, and adaptation is achieved only by learning. Organizational Learning (OL) is about the acquisition of new knowledge and highlights the importance of acquiring and disseminating information to assist organization actions (Miller, 1996). Huber (1991) identified that OL consists of four constructs; Knowledge Acquisition, Information Distribution, Information Interpretation and Organizational Memory. Any organization wishing to thrive through change must make the choice to promote, and allow employee expressions of Emotional Intelligence (EI) (Hunton et al, 1998; Robertson et al, 1999). Goleman (1998) has identified four main dimensions of Emotional Intelligence (EI); Self Awareness, Self Management, Social Awareness and Relationship Management. Most of the literature expressed that there are very few studies on this topic in Sri Lankan context as well as all over the world. In addition to that empirical studies also proved that emotional research studies in organizational setting was ignored for a significant period of time. Therefore researchers were attempted to explore the nature and relationship of emotional intelligence in organizational learning ICBI 2010 University of Kelaniya, Sri Lanka |
| File Format | PDF HTM / HTML |
| Alternate Webpage(s) | http://fcms.kln.ac.lk/ICBI2011/images/ICBM/dccs/Microsoft%20Word%20-%20HRM20.pdf |
| Alternate Webpage(s) | http://repository.kln.ac.lk/bitstream/handle/123456789/4573/DR%20Dissanayaka.pdf?isAllowed=y&sequence=2 |
| Language | English |
| Access Restriction | Open |
| Content Type | Text |
| Resource Type | Article |
