NDLI: Using the ITIL Process Reference Model for Realizing IT Governance: An Empirical Investigation

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Using the ITIL Process Reference Model for Realizing IT Governance: An Empirical Investigation

Content Provider	Scilit
Author	Iden, Jon Eikebrokk, Tom Roar
Copyright Year	2014
Description	Journal: Information Systems Management Information Technology Infrastructure Library (ITIL) is a popular framework for IT governance, but little academic research on ITIL exists. The authors investigate the overlap between ITIL and IT governance practices to illustrate ITIL's potential to stimulate IT governance. A field study shows that IT implementation success is particularly influenced by group efficacy and organizational resources, and, to a lesser extent, senior-management involvement. Findings show that ITIL, as expected, is a framework that contributes to IT governance by stimulating process management practices.
Related Links	https://core.ac.uk/download/pdf/52132335.pdf
Ending Page	58
Page Count	22
Starting Page	37
ISSN	10580530
e-ISSN	19348703
DOI	10.1080/10580530.2014.854089
Journal	Information Systems Management
Issue Number	1
Volume Number	31
Language	English
Publisher	Informa UK Limited
Publisher Date	2014-01-02
Access Restriction	Open
Subject Keyword	Journal: Information Systems Management Information and Library Science Information Technology Infrastructure It Service Management It Governance Online Survey
Content Type	Text
Subject	Library and Information Sciences Information Systems Computer Science Applications

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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