NDLI: Individual Differences and Inclusive Design

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Individual Differences and Inclusive Design

Content Provider	Scilit
Author	Benyon, David Crerar, Alison Wilkinson, Simon
Copyright Year	2000
Description	Usability is widely recognized to be as important as functionality to the success of interactive computer systems. However, even where usability is considered seriously, the scope of thinking tends to be restricted to the so-called 'average' users in typical office situations. Our aim in this chapter is to summarize some of the key findings in the literature on individual differences, exploring their implications for human-computer interaction. A framework comprising the characteristics of accessibility, usability and acceptability is presented to relate the salient factors to existing Human-Computer Interaction concepts. In doing this, the notion of 'user' is elaborated to reveal a much more complex and changing phenomenon than naive novice/expert or frequent/intermittent classifications suggest. In particular, we argue that we are all 'extra-ordinary users' when considered over time, though the term 'extra-ordinary users' is usually applied to disabled people (Edwards, 1994). We believe that the goal of User Interfaces for All is a timely and challenging concept which raises awareness of the inadvertent exclusion that too often results from nomothetic analysis and design. This chapter outlines a number of approaches that designers can take to accommodate individual differences, drawing on current research to illustrate some of the most promising directions being explored. Book Name: User Interfaces for All
Related Links	https://content.taylorfrancis.com/books/download?dac=C2009-0-15239-0&isbn=9780429285059&doi=10.1201/9780429285059-2&format=pdf
Ending Page	46
Page Count	26
Starting Page	21
DOI	10.1201/9780429285059-2
Language	English
Publisher	Informa UK Limited
Publisher Date	2000-11-01
Access Restriction	Open
Subject Keyword	Book Name: User Interfaces for All Computation Theory and Mathematics Functionality Usability Individual Differences Interactive Computer Considered Extra Ordinary
Content Type	Text
Resource Type	Chapter

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