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  1. Reforms for Stability and Sustainable Growth. An OECD Perspective on Hungary.
  2. Chapters
  3. E-government: Using Technical Progress to Improve Public Service Delivery
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Chapters
Overview: Reforms for Stability and Sustainable Growth
Fiscal Policy: Deficit Reduction and Making Taxes and Expenditure More Growth Friendly
Healthcare Reform: Improving Efficiency and Quality of Care
Pension Reform: Providing Old-Age Income Security in the Face of Population Ageing
Employment and Social Policies: Making Formal Employment More Attractive
Education Reform: Improving Human Capital Formation
SME Promotion: Increasing Competitiveness and Fostering Successful Entrepreneurship
Innovation: Fostering Rapid Productivity Growth
Energy Policy and the Environment: Responding to the Threat of Climate Change
Public Administration Reform: Improving the Performance of the Public Sector
E-government: Using Technical Progress to Improve Public Service Delivery

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Article

E-government: Using Technical Progress to Improve Public Service Delivery

Content Provider OECD iLibrary
Organization OECD
Abstract E-government development in Hungary has been driven by the overarching national goal to integrate Hungary in the European Union. Combined with strong political leadership, these efforts have brought results in a short period of time. The progress made by Hungary has not continued after 2006 compared to the other benchmarked countries. Hungary is experiencing a fragmented e-government leadership, lack of budgetary concepts and tools for evaluating e-government investments, limited systematic monitoring and evaluation, and deficient cross-institutional collaboration frameworks. To increase public sector performance using e-government as a tool, Hungary should establish stable political priorities and strategic frameworks that allow for a focus on medium- to long-term implementation, including setting up a simpler governance structure for e-government. Benefits of e-government investment are assessed. Increased benefits realisation of e-government investments could be achieved by improving the budgetary frameworks using current budgetary limitations as a way to push agencies to re-engineer their business processes and to innovate in order to free up resources. Further e-government collaboration frameworks need to be strengthened. A number of additional initiatives could be considered to exploit economies of scale, for example extending the use of e-government building blocks to local government and the establishment of a shared service centre.
Page Count 17
Starting Page 223
Ending Page 238
Language English
Publisher OECD Publishing
Publisher Date 2008-04-15
Access Restriction Open
Subject Keyword Economics
Content Type Text
Resource Type Chapter
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