NDLI: Education and training for tourism in Italy

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Tourism and the Creative Economy

Food and the Tourism Experience. The OECD-Korea Workshop.

Climate Change and Tourism Policy in OECD Countries

Italy: Review of Issues and Policies

Basic statistics of Italy, 2010

Executive Summary

Profile and performance of tourism in Italy

Tourism policy, organisation and governance in Italy

Annex 2.A1. International learning models: Policy, organisation and governance

Tourism intelligence and statistics in Italy

Annex 3.A1. International learning models: Tourism intelligence and statistics

Attractiveness and promotion of Italy as a tourism destination

Annex 4.A1. International learning models: Attractiveness and promotion

Education and training for tourism in Italy

Annex 5.A1. International learning models: Education and training

Education and training for tourism in Italy

Content Provider	OECD iLibrary
Organization	OECD
Abstract	The tourism experience is provided through personal interaction. The availability of staff with specific skills and competencies for each product and tourism experience is vital. Tourism managers and employees must be able to adapt to technological requirements, have language skills, and the flexibility to respond to quickly changing demands from clients. To maximise the potential of tourism over the long term, it is critical for Italy to develop and improve its education and training offer in the field of tourism in a way that will explicitly meet the needs of the Italian tourism industry stakeholders. At present there is both a quality and a quantity gap in the education and training available in Italy. Despite the fact that the number of tourism university courses has rapidly increased in recent years, the number of students has declined. The demand for higher education skills from the sector is also very weak, with the orientation of the courses not sufficiently market-oriented, and tourism businesses not playing an active role in the definition of content or course development. There is a need to enhance the transfer of knowledge from the education sector to the industry and develop an integrated approach closely associating the regions, the private sector and the education and training organisations.
Page Count	11
Starting Page	135
Ending Page	145
Language	English
Publisher	OECD Publishing
Publisher Date	2011-06-22
Access Restriction	Open
Subject Keyword	Industry and Services
Content Type	Text
Resource Type	Chapter

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