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The Effect of Perceived Organizational Support and Employee Care on Turnover Intention and Work Engagement: A Mediated Moderation Model Using Age in the Post Pandemic Period
| Content Provider | MDPI |
|---|---|
| Author | Li, Qin Mohamed, Rosmah Mahomed, Anuar Khan, Hanna |
| Copyright Year | 2022 |
| Description | The purpose of this study was to adopt the well-established and mature job demands–resources model (JD-R), and to extend its model to work engagement and turnover intention of frontline healthcare personnel. Using the cross-sectional survey and partial least squares path modeling tools, the results showed that perceived organizational support had a negative impact on the turnover intention of frontline healthcare staff. This finding is important because it shows how the medical system managers can buffer the negative impact of a lack of job resources on the work engagement of employees in terms of personal strategies, such as the psychological pressure in coping with a high workload. Compared with employee care, perceived organizational support for the respondents had a positive impact on work engagement, whereas work engagement had a negative impact on turnover intention. This study successfully integrated the literature on job resources, work engagement, and turnover intention to determine the real needs of frontline medical personnel. |
| Starting Page | 9125 |
| e-ISSN | 20711050 |
| DOI | 10.3390/su14159125 |
| Journal | Sustainability |
| Issue Number | 15 |
| Volume Number | 14 |
| Language | English |
| Publisher | MDPI |
| Publisher Date | 2022-07-25 |
| Access Restriction | Open |
| Subject Keyword | Sustainability Information and Library Science Perceived Organizational Support Employee Care Work Engagement Turnover Intention Job Resource–demand Theory |
| Content Type | Text |
| Resource Type | Article |
