NDLI: Social Ability in Online Groups: Representing the Quality of Interactions in Social Computing Environments

Content Provider	IEEE Xplore Digital Library
Author	Goggins, S.P. Laffey, J. Galyen, K.
Copyright Year	2009
Abstract	We propose Social Ability as a construct that will contribute to the development of social computing models. Completely online group experiences vary according to the composition of tools, tasks and individuals. This conditionality creates challenges for social computing researchers who seek to model social behavior online. We use social ability as a frame to describe how members of completely online groups (COGs) experience the social nature of their interaction and how the nature of their social computing changes over time. We show how social ability measures for COG participants change during collaboration and describe how two social ability factors - Social Presence and Perceived Written Communication Skills - are related to participation and contribution in online group activities. The findings from this mixed methods study show that members who participate in online groups experience increases in perceived written communication skills and peer social presence, suggesting that completely online group work influences social ability.
Starting Page	667
Ending Page	674
File Size	308891
Page Count	8
File Format	PDF
ISBN	9781424453344
DOI	10.1109/CSE.2009.339
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2009-08-29
Publisher Place	Canada
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Social Computing Social network services Computational modeling Buildings CSCL Wikipedia Social Ability small group sociotechnical Particle measurements Collaborative work Communications technology CSCW Socio-technical Facebook Online Communities/Technical Collaboration Context modeling
Content Type	Text
Resource Type	Article

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