NDLI: Creating unique customer experiences: the new business model of cross-enterprise integration

Content Provider	IEEE Xplore Digital Library
Author	Mathur, S.
Copyright Year	2000
Description	Author affiliation: Deloitte Consulting, London, UK (Mathur, S.)
Abstract	The manufacturing industry today is challenged with the task of designing new products that create value added experiences unique to every customer. Internet enabled cross-enterprise integration in product development will be the critical capability that will help executives overcome this challenge. This paper, which is based on research from in-depth interviews with senior executives in leading global manufacturing companies, describes best practices of leading manufacturers in cross-enterprise integration. It provides a road map for executives to conduct collaborative real-time product development through virtual relationships with their business partners located anywhere in the world. Ultimately, it serves as a useful tool for manufacturing executives who are striving to capture a larger share of customer wallet through integration-enabled product innovation.
Starting Page	76
Ending Page	81
File Size	577095
Page Count	6
File Format	PDF
ISBN	0780366522
DOI	10.1109/ICMIT.2000.917279
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2000-11-12
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Manufacturing industries Technological innovation Roads Collaboration Pulp manufacturing Companies Product development Product design Internet Best practices
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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