NDLI: A Grey Relation-Based Approach to Customer Value Assessment with Interval Numbers

Please wait, while we are loading the content...

2009 International Conference on Electronic Commerce and Business Intelligence

Table of Contents

Message from General Chair

Message from Program Chair

Trust, Guanxi and Supplier Search in China: A Conceptual Guide for the Supplier

The Manufacturing Enterprise Supplier Performance Evaluation Indicator Selection under E-procurement

The Feature Model of General ERP System for Discrete Manufacturing Industry

The Digital Signature Technology in E-commerce Systems

The Analysis of Fairness of the E-commerce Protocol Based on Dynamic Game Theory

The Analysis of E-government on the Basis of Marginal Theory in Economy

Study on the Security of Time-Stamping Service Architecture

Study of Ensemble Model for Knowledge Management

Research on Cooperative Relations for Identifying Abnormal Vertices in Complex Financial Networks

Research of Grid Scheduling Algorithm Based on P2P_Grid Model

Protocol Conformance Test Suite for Home Agent of Mobile IPv6

Presentation Mechanism about Temporal Attributes in BCDM Based on RDBMS

Ontology-Based Product Information Modeling of Conceptual Design

Entropy-Based Study of the Management of Humanization Design of Software

Measuring E-commerce Website Core Competence Based on Principal Component Analysis: The Case of China

How Does Organizational Culture Affect IS Effectiveness: A Culture-Information System Fit Framework

Empirical Study on the Utility Analysis Model for E-financial Innovation Diffusion

Electronic Commerce, Transportation Services and Regional Distribution of FDI in China

Efficiency Evaluation on the Enterprises Principal-Agents' Intellectual Capital Management under the Circumstance of E-business

E-commerce Concerns: Cross-Cultural Factors in Internet Marketing

E-business Websites Evaluation Based on Opinion Mining

Comprehensive Evaluation on E-commerce Website Applying Improved TOPSIS Method

Assembly Process Reengineering Applied to Production Line Balancing

Analysis and Research to Security Testing of Smart Card

An Improved Security Protocol Formal Analysis with BAN Logic

An Empirical Research on Users' Acceptance of Smart Phone Online Application Software

An Adaptive Fairness Control Model in Wireless Sensor Networks

A Systematic Information Collection Method for Business Intelligence

A Study about the WOM Influence on Tourism Destination Choice

A Software for S-box Performance Analysis and Test

Using Citation-KNN for Automatic Keyword Assignment

Using a Fuzzy-Petri-Net-Based Approach for the Offshore Weather Prediction

Urban Road Congestion Pricing Based on Game Theory

The Improved ECN Congestion Control in Ad Hoc Network and Simulation Test

Supply Chain Integrated Planning Modeling and Solution Based on HGA

Study on the Value of Information-Sharing in Two-Echelon Supply Chain under an Uncertainty Market Demand

Study on Inventory Control Model of Reverse Logistics for Products in Declining Period

Study on Effect of Manufacturing Process Flexibility in Supply Chain Risk

Simulation of Queuing Systems with Different Queuing Disciplines Based on Anylogic

Simulation Analysis of Traffic Accidents Reconstruction Based on Reverse-Reasoning Method

Scheduling Flexible Assembly Systems with Taboo Search Algorithm

Study on the Support Vecter Machine (SVM) Model of Aircraft Economic Classification with Application in China

Research on Availability Model and Algorithm of Complex Storage Bin Belt Transportation System

Quality Function Deployment Method and Its Application in Engineering Project Performance Evaluation

Optimization for Parameters of Highway Cross Section Design in Snow Drift Area Based on Simulation

Improvement of Discounted Cash Flow Theory in Mergers and Acquisitions Based on Games

Evaluation Model for Alliance Supplier Selection Based on Knowledge Harmony

Economic Analysis on Ports-Hinterland Supply Chain System Warehousing Financing

Economic Analysis of Logistics Financial Management of Supply Chain System in Ports-Hinterland

Designing Three-Stage Reverse Logistics Network with Incentive

Design for an Early Warning Index System of the Risk in Logistics Operation

Coordination of Supply Chain after Production Cost and Demand Disruptions

China Railways Restructuring: Review and Evaluation

Bound Duration Theorem and DCPM Network Reduction

Study on Engineering Project Management Based on Neural Network

Application of Visual Simulation to Optimize Tunnel Schedule Engineering

Research of the Selection Approach for Transport Supplier Problem

An Improvement on DEA Model for Many Efficient DMUs

Algorithm of Optimization for Global Supply Chain Layout under Random Conditions

A Study on Automated Valuation Model in Mass Appraisal System for Real Property Tax

The Research of the Credit Evaluation Based on Projection Pursuit-Fuzzy Clustering System Model

The Optimization Hedging Model Based on the Combination Forecast Method

The Improved SVM Method for Forecasting the Fluctuation of International Crude Oil Price

Internal Credit Risk Measurement Method Research of the Commercial Banks in China

The Commercial Banks' Integral Credit Risk Measurement Method Research in China

Study on the Supplier Evaluation in Green Supply Chain Based on Rough Sets Theory and Analytic Hierarchy Process

Study on the Demand Forecasting of Hospital Stocks Based on Data Mining and BP Neural Networks

Study on the Characteristic of Different Trade Protective Measures on Chinese Textiles

Study on Ecological Management Mode of Finishing Technology of Wood Multi-layer Floor in China

Study on a Transport Problem Appearing in the Purchasing Process of a Supermarket

Strategic Capabilities: Antecedents to Mass Customization

Stock Returns Prediction Using Manifold Wavelet Kernel

Resource Portfolio Structuring and Venture Performance: An Empirical Study of New Ventures

Research on the Transforming of the Scientific and Technical Achievements: A Game Visual Angle

Research on the Process Model of Open Innovation Based on Enterprise Sustainable Growth

Research on the Intergrated Innovation Model of Science & Technology Programme Management under the Industrial Cluster Environment

Research on Development Model and Countermeasure of Bamboo Industry in China on International Economic Crisis

Research on Credit Risk Recognizing Model in Enterprises of Credit-Sale

Research of M&A Performance of Listed Companies in China Based on EVA

Research of Competitive Advantage in Family Firms on Organizational Flexibility

Research for Evaluation of Regional Strategy Industry and Selection of Development Strategy Based on Rough Theory and BCG Matrix

Private Placement Stock Pricing in Chinese Stock Market

Prediction of the Number of International Tourists in China Based on Gray Model (1,1)

Performance Evaluation on Human Resource Management of Commercial Banks Based on Analytic Hierarchical Model

Multistage Tracking Model: Solutions and Analysis

Multi-agent Assessment on Marketing Risk Based on Evidence Theory

Logistics Service Supplier Assessment Base on the ER Approach

Loan Pricing Model of Commercial Bank Based on DEA

Job Stability versus Employment Flexibility: An Ordered Probit Analysis of Contract Choices under the New Labor Contract Law

Influence and Countermeasure of Green Barrier to Chinese Economy

Improved Approach to Algebraic-Geometric Codes

Grey Relational Analysis Model with Harmony Factor Using in CEO Strategic Leadership Evaluation

Game Analysis on Purchasing for Suppliers and Purchasers under Supply Chain Environment

Game Analysis of Multiple Equilibrium for Financial Crisis

Evolutionary Game Analysis of Enterprise's Cooperation Strategy in Industrial Clusters

Evaluation of Real Estate Venture Capital Based on Entropy Double Base Points Method

Empirical Analysis on the Substitution Effects of Electronic Currency

Empirical Analysis on Project Investment Decision Based on the Binary Tree Model

Empirical Analysis of Commuter Stop-Making Behavior Based on Ordered Porbit Model

Effect of Change in Required Reserve Ratio on Shanghai Composite Index

Dynamic Bayesian Network Model for the Enterprise Financial Risk Warning

Diffusion of Innovations: The Leader-Imitator Combined Structure Model

Design of Incentive System of University Employment Work Based on Situations under Information Asymmetry

Customer-Churn Research Based on Customer Segmentation

Coordinating Three-Level Supply Chain with the Combination of a Quantity Discount Contract and a Buyback Contract

Competing Information and Attention Allocation: Evidence from China

Comparative Study on Push and Pull Production System Based on Anylogic

Application of a Fuzzy AHP Method to Risk Assessment of International Construction Projects

Analyzing the Pathway of Organizational Change Based on the Environmental Complexity

Analysis on Stability of Regional Logistics Enterprises Alliance

Analysis of Regional Industrial Clusters' Competitiveness Based on Identification

An Improved Algorithm for Dempster-Shafer Theory of Evidence

An Evaluation Model for Degree of Topic Relatedness Based on Dynamic Matching

An Empirical Study on the Factor Influencing Brand Loyal

Activity-Travel Behavior Analysis Based on Structural Equation Model

A Supply Chain Model with a Dual Distribution Channel Based on Consumer's Behavior Diversity in the E-market

A Study on Virtual Team Performance Evaluation Model Based on AHP Fuzzy Preference Programming

A Research into Stock Market Volatility Using Threshold GARCH Model

A Novel Watermarking Algorithm Resist to Geometrical Attacks

A New Method of Ascertaining Attribute Weight Based on Rough Sets Theory

A New Decomposition Algorithm on Non-separable Optimization Problems

A Modified Apriori Algorithm with Its Application in Instituting Cross-Selling Strategies of the Retail Industry

A Grey Relation-Based Approach to Customer Value Assessment with Interval Numbers

A Fuzzy Clustering Algorithm Based on K-means

Business Model Innovation of Enterprises by Physical Contradiction Means of TRIZ

A Grey Relation-Based Approach to Customer Value Assessment with Interval Numbers

Content Provider	IEEE Xplore Digital Library
Author	Quan Zhang Peng Jin Ying You
Copyright Year	2009
Abstract	This paper proposes a grey relation-based approach to customer value assessment while customers’ information is expressed in the form of interval numbers. By calculating the grey relation coefficient between interval attribute values and the ideal one, the decision matrix in the form of interval is transformed into a definite one, based on which the attribute weights are determined in order to maximize the overall values of alternatives (i.e., the customers). Accordingly, the alternatives can be ranked or grouped based on the overall values obtained. An example of evaluating the customers of a power supply company is used to illustrate the proposed approach, which justifies the innovation and simplicity of it.
Starting Page	519
Ending Page	522
File Size	304148
Page Count	4
File Format	PDF
ISBN	9780769536613
DOI	10.1109/ECBI.2009.73
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2009-06-06
Publisher Place	China
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	multiple attribute decision making Costs Power engineering education Power supplies Decision making Educational technology Electronic commerce weights Frequency domain analysis customer value assessment Competitive intelligence ranking Performance analysis grey relation Regression tree analysis
Content Type	Text
Resource Type	Article

Central Library (ISO-9001:2015 Certified)
Indian Institute of Technology Kharagpur
Kharagpur, West Bengal, India | PIN - 721302

See location in the Map
03222 282435
Mail: support@ndl.gov.in

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in