NDLI: Adoption of ICT at hospital: A case study of UMMC

Content Provider	IEEE Xplore Digital Library
Author	Bindakheel, A. Rosnah, N.
Copyright Year	2010
Description	Author affiliation: Institute of Graduate Studies, University of Malaya, Kuala Lumpur, Malaysia (Bindakheel, A.) \|\| Department of Administrative Studies and Politics, University of Malaya, Kuala Lumpur, Malaysia (Rosnah, N.)
Abstract	The goal of this case study was to determine the adoption of ICT (Information Communication Technology) in healthcare at University of Malaya Medical Centre (UMMC). The data were gathered using a qualitative approach. This includes conducting interviews and discussion group among 70 respondents who are mainly staff of the hospital (doctors, nurses, administrative, IT personal) and patients. The study was conducted based on the outcome of an earlier study which indicated that the adoption of ICT at UMMC was affected by many factors. Moreover, end-users of ICT are said to have encountered many challenges while using this technology. At the same time, there are many benefits which can be gained from the use of ICT such as improvement in work quality, productivity, and educational tools for both users and patients. In addition, the use of ICT can lead to more accurate diagnoses, help solve health-related problems, and reduce medical errors, apart from helping ICT users to evaluate themselves. Moreover, it helps in decision making, and improving patients' safety, particularly at UMMC
Starting Page	157
Ending Page	160
File Size	126807
Page Count	4
File Format	PDF
ISBN	9781424474042
e-ISBN	9781424474066
DOI	10.1109/ICECTECH.2010.5479968
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2010-05-07
Publisher Place	Malaysia
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Process design Productivity Educational technology Medical services impact Electronic mail Information technology Information Communication Technology (ICT) quality Hospitals IT personel Communications technology Hardware Medical diagnostic imaging
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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