NDLI: Towards Effective Web Resources Management An Empirical Study and a Web Mining Approach

Content Provider	IEEE Xplore Digital Library
Author	Kwan, I.S.Y.
Copyright Year	2005
Description	Author affiliation: Dept. of Comput. & Decision Sci., Lingnan Univ., Hong Kong (Kwan, I.S.Y.)
Abstract	The unpredictable workload generated by surfers on an electronic commerce (EC) site poses challenges to Web sites maintenance. Proactive maintenance on Web site is important. This depends much on how to best characterize its workload profile. An EC site would consist of a list of core EC processes, the demand on these EC functions forecast is critical for sustaining the site performance within the service level agreements (SLA). The service demand of on-line functions determines the resources utilization that supports the operations. In e-market, online companies must meet customers' expectation on quality of services (QoS) to sustain its profit. This paper attempts to propose a model to proactively anticipating performance problems with the waves of changing customers' demand. A Web mining approach is applied on the server's log file of an empirical Web site. The resulting knowledge would foster the development of better management on Web resources of EC sites
Sponsorship	Univ. of Aizu, Japan Nat. Natural Sci. Found. China Fudan GrandHorizon Inf. Technol., Inc. China Hewlett-Packard Co., Ltd
Starting Page	182
Ending Page	186
File Size	189791
Page Count	5
File Format	PDF
ISBN	076952432X
DOI	10.1109/CIT.2005.193
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2005-09-21
Publisher Place	China
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Stability Demand forecasting Quality of service Electronic commerce Web Mining Quality of Service Couplings Electronic Commerce Web mining Performance analysis Internet Resource management Service Level Agreement Capacity planning
Content Type	Text
Resource Type	Article

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