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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Chun, M. Arling, P. McQuaid, B. |
| Copyright Year | 2010 |
| Description | Author affiliation: Management Information Systems College of Business, Butler University, 4600 Sunset Avenue, Indianapolis, IN 46208 (Arling, P.) || Information Systems Division Pepperdine University, Graziadio School of Business & Management 2829 Townsgate Road, Westlake Village, CA 91361 (McQuaid, B.) || Pepperdine University's Graziadio School of Business and Management, 6100 Center Drive, Suite 400, Los Angeles, CA 90045 USA (Chun, M.) |
| Abstract | Social networking technologies have commanded a lot of recent attention because they have changed the manner in which individuals have traditionally and historically accessed and shared knowledge. Although these technologies provide individuals with the opportunity to access and to utilize a plethora of knowledge created by others, the knowledge still needs to be organized, interpreted, and incorporated by the user in order for it to be useful. This research sought to better understand how social networking technologies can aid a firm's efforts to establish a knowledge management and a generative learning environment. The study closely followed one of the United States leading aerospace and defense firm's efforts to utilize new information and communication technologies to facilitate knowledge exchange and communications within the organization. This investigation provided a rich source of evidence for how social networking technologies can aid a firm's ability to encourage knowledge exchange, as well as networking and communication within the firm. We provide four key research-related findings and offer practitioners several key strategies, tactics, and pitfalls to avoid that they should consider when attempting to use SNT to aid in the establishment of a knowledge management and a generative learning environment. |
| Starting Page | 262 |
| Ending Page | 269 |
| File Size | 323818 |
| Page Count | 8 |
| File Format | |
| ISBN | 9781424460373 |
| e-ISBN | 9781424460397 |
| DOI | 10.1109/NOMSW.2010.5486565 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2010-04-19 |
| Publisher Place | Japan |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Knowledge engineering Generative Learning Social network services Communities Blogs Knowledge Management Organizational Learning Information Systems Knowledge management Electronic mail Organizations Social Networking Technologies Case Study |
| Content Type | Text |
| Resource Type | Article |
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