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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Chang-Jiun Tsai Shian-Shyong Tseng Her-Tsaan Cheng |
| Copyright Year | 1999 |
| Description | Author affiliation: Dept. of Comput. & Inf. Sci., Nat. Chiao Tung Univ., Hsinchu, Taiwan (Chang-Jiun Tsai) |
| Abstract | As e-mail becomes more popular over networks, the problem of receiving a lot of undesired e-mail arises. All of the previous systems developed to solve this problem may be divided into two different categories: client-side and server-side, from the view of the location of the filter. In the former case, after all e-mails are downloaded, the client-side e-mail system can filter or process the undesired e-mails according to the user's e-mail reading preference. This way always causes a waste of network traffic. In the latter case, all e-mails may be first filtered in the server according to some general and predefined filtering rules, and then the remaining e-mails are downloaded to the client. It results that all users may only share a small predefined set of filtering rules. We propose a new architecture of an e-mail management system, called the Intelligent E-mail Management System (IEMS), integrating client-side and server-side to help users manage their e-mails. A mining agent is used in this system to find rules from the user's behavior for reading e-mail automatically. The prediction of the e-mail is made before transferring it to the client, therefore, the undesired e-mails can be filtered at the server to save network traffic. In addition, the feedback mechanism is provided to refine the prediction accuracy based on each user's decisions for reading e-mails. Experimental results show that IEMS can infer e-mail reading preference of individual users correctly up to the accuracy about 80%. We may conclude that IEMS can help users manage their e-mails effectively. |
| Starting Page | 824 |
| Ending Page | 829 |
| File Size | 574374 |
| Page Count | 6 |
| File Format | |
| ISBN | 0780357310 |
| ISSN | 1062922X |
| DOI | 10.1109/ICSMC.1999.815660 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 1999-10-12 |
| Publisher Place | Japan |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Intelligent systems Electronic mail Network servers Filtering Filters Telecommunication traffic Feedback Accuracy Information management Information science |
| Content Type | Text |
| Resource Type | Article |
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