NDLI: Software and the social production of disorder

Content Provider	IEEE Xplore Digital Library
Author	Marshall, J. Zowghi, D.
Copyright Year	2010
Description	Author affiliation: Faculty of Arts and Social Sciences University of Technology, Sydney (Marshall, J.) \|\| Faculty of Engineering and IT University of Technology, Sydney (Zowghi, D.)
Abstract	Software development is inherently an ordering process. When implemented in a workplace it orders the ways that people go about their work, the work they do, and the ways they interact and communicate with each other. This new mode of ordering may conflict with existing orders, existing distributions of power and knowledge, and arrangements of groups, and between groups. Ordering is almost always the subject of dispute, so software development can easily become enmeshed in the politicking between competing groups with deleterious effects. Removing all these conflicts may not be possible, as they can be an essential part of the ways relevant groups interact. Better communication, for example, may actually increase conflict, and not produce harmony. Rather than thinking of order and disorder as mutually exclusive polarities, it is more effective and realistic to think of them as constituting an ‘order/disorder complex’ and to expect disorder to appear alongside the ordering. This paper explores the problems of ordering and disordering through a study of changes in the Australian Customs' “Integrated Cargo System”. We suggest that acceptance of some untidied mess, or openness to both dispute and unclarity, may be useful in implementing functional software.
Starting Page	284
Ending Page	291
File Size	166295
Page Count	8
File Format	PDF
ISBN	9781424477777
e-ISBN	9781424477760
DOI	10.1109/ISTAS.2010.5514628
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2010-06-07
Publisher Place	Australia
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Production Programming Australia Power system modeling Art Employment Polarization Friction Power system restoration
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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