NDLI: Reflective visualization of dispute resolution

Content Provider	IEEE Xplore Digital Library
Author	Maeno, Y. Nitta, K. Ohsawa, Y.
Copyright Year	2009
Description	Author affiliation: Social Design Group, Bunkyo-ku, Tokyo 112-0011, Japan (Maeno, Y.) \|\| Tokyo Institute of Technology, Yokohama-shi, Kanagawa 226-8502, Japan (Nitta, K.) \|\| Tokyo University, Bunkyo-ku, Tokyo 113-8563, Japan (Ohsawa, Y.)
Abstract	Mediation is a form of alternative dispute resolution which aims at assisting disputants in reaching an agreement on a disputed matter. Debate ensues on what skills an individual needs to play a mediator's role effectively. Education and training for mediators become complex issues. Then how can mediator's skills be trained in spite that the skills can not be defined clearly? In cognitive science visualization of and reflection on one's behavior is proven effective in such a situation. In this paper we explore a text processing method for reflective visualization of a dialogue. The dialogue is a time sequence of utterances from a mediator and disputants. The method visualizes an inter-topic association which foreshadows the intentional or unintentional subsequent development of topics indicated by temporal topics clusters far apart in time. The method is applied to a mediation case where a dispute between a seller and a buyer on cancelling an purchase transaction at an online auction site is resolved.
Starting Page	1698
Ending Page	1703
File Size	629905
Page Count	6
File Format	PDF
ISBN	9781424427932
ISSN	1062922X
DOI	10.1109/ICSMC.2009.5346821
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2009-10-11
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Visualization Mediation Reflection Text processing Cognitive science Educational programs Cybernetics USA Councils Computer science education Decision making Dispute resolution
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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