NDLI: Communicating technology risk to the public: the year 2000 example

Content Provider	IEEE Xplore Digital Library
Author	Seesing, P.R. Haselkorn, M.P.
Copyright Year	1998
Description	Author affiliation: Statewide Year 2000 Project Office, State of Oregon-DAS IRMD, Salem, OR, USA (Seesing, P.R.)
Abstract	The paper looks at some of the components of risk communications, then examines examples of risk communications related to the "millennium bug". Widely perceived as a problem for computer professionals, the year 2000 problem is really grounded in the different ways humans and computers process complex quantitative data. Year 2000 problems go far beyond converting computer programs to prevent mistakes in handling dates. Public perception of the problem has the potential to disrupt the banking and investments markets worldwide, which in turn will create huge social and economic problems for governments. Public awareness is being driven by the mass media, who show a preference for sensationalism. May professional communicators work directly for companies in the software and information technology businesses. The authors have a responsibility to take a proactive role in communicating to the public an accurate picture of the risks related to the millennium bug. This communication involves an appropriate balance between sound bites to gain attention and factual exposition to mold public opinion.
Starting Page	349
Ending Page	359
File Size	753350
Page Count	11
File Format	PDF
ISBN	0780348907
DOI	10.1109/IPCC.1998.722119
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	1998-09-23
Publisher Place	Canada
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Logic testing Professional communication Educational institutions Humans Banking Investments Government Companies Business communication Programming
Content Type	Text
Resource Type	Article

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1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
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4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
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