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| Content Provider | IEEE Xplore Digital Library |
|---|---|
| Author | Ya-Lan Chuang Ling-Ling Wu |
| Copyright Year | 2007 |
| Description | Author affiliation: Dept. of Inf. Manage., Nat. Taiwan Univ., Taipei (Ya-Lan Chuang; Ling-Ling Wu) |
| Abstract | In cyberspace, the emergence and increasing importance of search engine prompts numerous evaluation studies in regard to its effectiveness. Based on a user-oriented perspective, the paper is aimed to derive functional requirements of search engines rooted in Herzberg's two factor theory. A survey, with 758 valid participants, was conducted to investigate the impacts of various functions of search engines on user's behavior. The empirical results showed that user's expectations of functional requirements are distinguished into two categories: motivation factors and hygiene factors. Hygiene factors of search engine "attract" users to try a search engine in the first place, but it is the motivation factors that "retain" users to continue using the same search engine |
| Sponsorship | IEEE CPS |
| Starting Page | 82 |
| Ending Page | 82 |
| File Size | 168146 |
| Page Count | 1 |
| File Format | |
| ISBN | 0769527558 |
| ISSN | 15301605 |
| DOI | 10.1109/HICSS.2007.590 |
| Language | English |
| Publisher | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Publisher Date | 2007-01-03 |
| Publisher Place | USA |
| Access Restriction | Subscribed |
| Rights Holder | Institute of Electrical and Electronics Engineers, Inc. (IEEE) |
| Subject Keyword | Search engines Internet Web services Information management Information retrieval System performance Costs Disaster management Web search Consumer behavior |
| Content Type | Text |
| Resource Type | Article |
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