NDLI: The new organizational knowledge and its systems foundations

Content Provider	IEEE Xplore Digital Library
Author	Swanson, E.B.
Copyright Year	1996
Description	Author affiliation: Anderson School, California Univ., Los Angeles, CA, USA (Swanson, E.B.)
Abstract	The new organizational knowledge for the 21st Century enterprise is imagined by some to reside principally in networked teams of information-sharing human experts. The firm's human resources are judged in this environment to be its only sustainable competitive advantage. I speculate that, to the contrary, the new organizational knowledge will be increasingly more system-based as compared to person-based. It will, however change in composition. Relative to the past, it will be more core-technical as compared to administrative, more transaction-oriented as compared to production-oriented, and more global and industry-specific as compared to local and firm-specific. A case study is used to illustrate these points. I conclude that, where sustainable competitive advantage can be achieved, it is likely to be based on technical, production-oriented, firm-specific business logic, and on the collective competence of the firm's people and systems taken together. Several lessons for systems management follow from these conclusions.
Starting Page	140
Ending Page	146
File Size	801998
Page Count	7
File Format	PDF
ISBN	0818673249
DOI	10.1109/HICSS.1996.493185
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	1996-01-03
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Humans Logic Communications technology Customer service Lubricants Telescopes Information technology
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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