NDLI: External and internal influences on the security control process at airports

Content Provider	IEEE Xplore Digital Library
Author	Wetter, O.E. Lipphardt, M. Hofer, F.
Copyright Year	2010
Description	Author affiliation: Flughafen Zürich AG, Terminal Engineering, P.O. Box, CH-8058 Zurich-Airport, Switzerland (Lipphardt, M.) \|\| Kantonspolizei Zürich, Security Control Branch, P.O. Box, CH-8058 Zurich-Airport, Switzerland (Wetter, O.E.; Hofer, F.)
Abstract	In past years, a lot of research has been done in the field of airport security control. Mostly, researchers that focused on human factor issues looked very closely at the x-ray screening process or at covert testing. However, it has to be taken into account that security control is typically integrated in a competitive, market-oriented environment. Thus, facilitation aspects, such as the maximal capacity (also known as throughput) of a security control line, clearly reflect one important key performance index. In a series of studies, the impact of external factors, for instance seasonal variability of temperature or number of manual baggage inspections, as well as the impact of internal factors, such as the allocation of tasks within security control crew members, were measured. The scenarios with varied internal factors consisted of different manipulations in the work process without changing given security rules, protocols or changes in infrastructure. For example, the Security Officer helping passengers preparing their bags at the roller table has been taken away from this position and assigned as second person for baggage inspection. Implications of these scenarios on measures of efficiency, such as throughput, as well as on subjective measures, such as ratings of workload and stress, have been assessed. Results show that external factors correlate with throughput remarkably and that even slight changes in the process can have a significant impact on the mentioned domains. Experiences made are discussed in order to provide suggestions of useful and feasible optimizations of the security control process.
Starting Page	301
Ending Page	309
File Size	766426
Page Count	9
File Format	PDF
ISBN	9781424474035
ISSN	21530742
e-ISBN	9781424474028
DOI	10.1109/CCST.2010.5678708
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2010-10-05
Publisher Place	USA
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Security Throughput Airports Inspection Process control Temperature measurement Strain throughput airport security control facilitation airport security human factors process optimization
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

A comparison between two leadership models for security checkpoints

Airport security screeners reliability analysis

Risk-based optimization design for checkpoints in airports

A New Concept of Airport Security Screening

Covert testing at airports: Exploring methodology and results

A Study on Factors Influencing the Performance of Airport Security and on Responsibility Assignment of Security Task at International Airports

Applications of technology in airport access control

3D visualization to support airport security operations

Bringing adversaries together: The importance of a common management-level approach in complex work domains

External and internal influences on the security control process at airports

Similar Documents

A comparison between two leadership models for security checkpoints

Airport security screeners reliability analysis

Risk-based optimization design for checkpoints in airports

A New Concept of Airport Security Screening

Covert testing at airports: Exploring methodology and results

A Study on Factors Influencing the Performance of Airport Security and on Responsibility Assignment of Security Task at International Airports

Applications of technology in airport access control

3D visualization to support airport security operations

Bringing adversaries together: The importance of a common management-level approach in complex work domains

External and internal influences on the security control process at airports