NDLI: Innovation Performance Measurement: Expert vs. Practitioner Views

Content Provider	IEEE Xplore Digital Library
Author	Birchall, D.W. Tovstiga, G.
Copyright Year	2006
Description	Author affiliation: Henley Manage. Coll. (Birchall, D.W.)
Abstract	Innovation presents many challenges to organisations, one of the trickiest being its measurement. However, the old saying 'If you can't measure it you can't manage it' emphasises the importance of performance measurement to enable effective management. This seems to be essential in developing the innovation path, although many see it as a 'chaotic' process. Previous research has produced a considerable number of potential metrics but only limited outcomes in relation to the challenges one has to face when trying to match the metrics framework to overall innovation strategies. Recent studies on practitioner experiences by the authors have resulted in five scales covering Future Focus, Market Impact, Capabilities and Image, Process, Sustainability and Overall Effectiveness. Dependent upon the firm's primary purpose in measurement, different scales were emphasised. This research has also identified dilemmas facing those confronted with designing and justifying a measurement approach. The research reported here extends the earlier research by canvassing 'academic experts' in innovation management and comparing and contrasting their views to those of practitioners. The reported outcomes should be of particular interest to those involved in delivering educational programmes and training in innovation management
Starting Page	870
Ending Page	883
File Size	11468497
Page Count	14
File Format	PDF
ISBN	1890843148
DOI	10.1109/PICMET.2006.296620
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2006-07-08
Publisher Place	Turkey
Access Restriction	Subscribed
Rights Holder	PICMET
Subject Keyword	Technological innovation Measurement Performance analysis Educational institutions Innovation management Principal component analysis Testing Chaos Focusing Industrial training
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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