NDLI: Older People and the Use of Mobile Phones: An Interview Study

Content Provider	IEEE Xplore Digital Library
Author	Zainal, A. Razak, F.H.A. Ahmad, N.A.
Copyright Year	2013
Description	Author affiliation: Dept. of Inf. Technol., MARA Univ. of Technol., Shah Alam, Malaysia (Razak, F.H.A.) \|\| Dept. of Comput. Sci., Univ. of Selangor, Bestari Jaya, Malaysia (Zainal, A.; Ahmad, N.A.)
Abstract	Ageing populations are turning to technology in greater numbers than ever. New technology is being designed to help older people live independently for longer. Despite the usefulness of mobile phones especially older people, the current problems with its complex features and interface designs have intimidated some older people users from using the device. The authors wished to explore exposure to the real-world technology needs of older people by evaluating the mobile phones use among them. Although numerous studies have been reported on the various benefits of interviewing in Human-Computer Interaction (HCI) research, little is known about preparatory interviewing in engaging with ageing population. The purpose of this study was to explore the interviewing technique in eliciting requirements from older people. A qualitative approach and semi-structured interviews were used with a sample size of seven Malaysian elders. This paper reports interview experience with the older people. The results suggest that the interviewing guidelines are recommended to be applied in the future research on HCI and older people.
Starting Page	390
Ending Page	395
File Size	192813
Page Count	6
File Format	PDF
ISBN	9781479927586
DOI	10.1109/ACSAT.2013.83
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2013-12-23
Publisher Place	Malaysia
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Mobile handsets Method Statistics Mobile HCI Human computer interaction Senior citizens Sociology Technology Aging User-centred design Interviews Elderly
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in