NDLI: Evaluating the requirements of patients with heart diseases in a telehealthcare service

Content Provider	IEEE Xplore Digital Library
Author	Chen, Lichin Te-Wei Ho Feipei Lai Yi-Lwun Ho Tse-Pin Hsu
Copyright Year	2014
Description	Author affiliation: Institute of Biomedical Informatics, National Yang-Ming University, Taipei, Taiwan (Chen, Lichin) \|\| Department of Internal Medicine, National Taiwan University Hospital, Taipei, Taiwan (Yi-Lwun Ho; Tse-Pin Hsu) \|\| Graduate Institute of Biomedical Electronics and Bioinformatics, National Taiwan University, Taipei, Taiwan (Te-Wei Ho; Feipei Lai)
Abstract	Telehealthcare has the potential to extend healthcare services beyond border. The needs of patients and the way patients use such services are worth investigating, however, few of the previous work discussed the requirements of patients within telehealthcare services and the way patients use such kind of service. This study investigates patient requirements through analyzing the phone call records. The phone calls to and from the patients indicates their problems. Through analyzing the phone call records, we are able to understand more about the needs of patients and track their problems. The data of 188 patients were collected. And the frequencies of the phone calls were compared to patient demographic variables and diagnosis. The result shows that the older the patient is, the more they use phone call services; the longer a patient entered the telehealthcare program, the fewer calls they make. Patients with heart failure call more frequently than patients with other cardiovascular diseases. It is meaningful to explore the needs of patients and to improve telehealthcare services based on patient experiences.
Starting Page	1
Ending Page	4
File Size	1179746
Page Count	4
File Format	PDF
ISBN	9781479968015
DOI	10.1109/BMEiCON.2014.7017368
Language	English
Publisher	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Publisher Date	2014-11-26
Publisher Place	Japan
Access Restriction	Subscribed
Rights Holder	Institute of Electrical and Electronics Engineers, Inc. (IEEE)
Subject Keyword	Call center Information system Telmedicine Heart disease Myocardium Educational institutions Telecare Phone call Cardiovascular diseases Bioinformatics Medical diagnostic imaging
Content Type	Text
Resource Type	Article

Sl.	Authority	Responsibilities	Communication Details
1	Ministry of Education (GoI), Department of Higher Education	Sanctioning Authority	https://www.education.gov.in/ict-initiatives
2	Indian Institute of Technology Kharagpur	Host Institute of the Project: The host institute of the project is responsible for providing infrastructure support and hosting the project	https://www.iitkgp.ac.in
3	National Digital Library of India Office, Indian Institute of Technology Kharagpur	The administrative and infrastructural headquarters of the project	Dr. B. Sutradhar bsutra@ndl.gov.in
4	Project PI / Joint PI	Principal Investigator and Joint Principal Investigators of the project	Dr. B. Sutradhar bsutra@ndl.gov.in Prof. Saswat Chakrabarti will be added soon
5	Website/Portal (Helpdesk)	Queries regarding NDLI and its services	support@ndl.gov.in
6	Contents and Copyright Issues	Queries related to content curation and copyright issues	content@ndl.gov.in
7	National Digital Library of India Club (NDLI Club)	Queries related to NDLI Club formation, support, user awareness program, seminar/symposium, collaboration, social media, promotion, and outreach	clubsupport@ndl.gov.in
8	Digital Preservation Centre (DPC)	Assistance with digitizing and archiving copyright-free printed books	dpc@ndl.gov.in
9	IDR Setup or Support	Queries related to establishment and support of Institutional Digital Repository (IDR) and IDR workshops	idr@ndl.gov.in

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